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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1166 Showing 23,301-23,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. Provided courteous and professional help installing the television set and walking me through the complicated installation of aps and channel selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great & very efficient!! They installed the new mount, put up our new tv & even showed us some cool new features on it. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than installing myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so much better than mounting myself! I have the totaltech membership. I bought it because I was having multiple things installed, and it has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new television and my geek squad James and Joseph were amazing thanks guys for making my experience the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV, hands down. Setup and install was done right since it was actually done by Geek Squad members and not terrible some third party that Best Buy being using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helped me connect all my devices to the new tv and had everything working before he left. I also appreciated that he helped make the cords look nice before he left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed easy enough. just a basic wall mount. OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the service. Very conscientious of our needs and expectations. They were respectful, knowledgeable, and professional. Exceeded expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS agent arrived when he said he would, put the mount together and professionally mounted the television. He was in and out within 30 minutes. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs in the living room and one in a bedroom. The work was done nicely, left everything clean and nice looking. Great service. I highly recommend this service. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and professionally mounted a 60" TV on a wall above a gas fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv mounted. The first crew that came left it crooked I had to get another crew to fix the original had done something wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came out to my house were both kind and professional. They took the time to let me know what the process was going to be and they knocked out the project in the time frame they told it would be completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anderson Silva was expert, professional, and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anderson Silva installed a smart TV in our home and hooked it up to the internet. He and his assistant were very quick, polite, orderly, and expert. Thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with BestBuy from start to install was great. The Geek squad is awesome. They helped me through some tech issues whem i was learning new devices. Couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and nicely done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys setup the mount perfectly. They provide professional and excellent service. I’m glad I used their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected it to all my devices They did an excellent job. I am very pleased with their work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were respectful and professional. Offered the best service and were happy to assist when asking for help with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had a problem and solved it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount that I bought wouldn't work. The Geek Squad had a different style in the truck. They installed it and it worked fine. Very professional and thorough. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All someone team that installed it and also good mount easy to move around

    I would recommend this to a friend