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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1167 Showing 23,321-23,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent TV Mounting team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team and very helpful ! They were informative and very diligent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians delivered, unpacked, connected my new television and Sonos sound bar system. They gave instructions on how to use my new devices. Great service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis was an excellent tech. Helped me with other issues also. 30 minutes for installation - great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service getting tv set up and sound bar working. Took all the boxes away too so we did not have to dispose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install mounting bracket quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mount the bracket and hanging the tv up without damaging it. They explained everything and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewxTV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new Frame 75” TV and connected to WIFI to educate me on features,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worrh Every Dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mansfield Tx Geek Squad turned my Media Room into the Weekend Man Cave. Six Bowers and Wilkins in wall speakers sub woofer withTHX receiver...need I say more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. I can't believe how fast and careful they were. The delivered, mounted, installed and connected my entire system flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for multiple installations and they never dissapoint. Service was excellent and the technicians were very professional. No issues at all with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very professional and cleaned up at the end of the job. I was pleased that they even connected the TV to the internet and provided a short tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was the same price as a Totaltech membership and the membership included installation! The team that came our was friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the job the geek squad did. There can be improvement on the people who set up appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very courteous, knowledgeable and quick. They did an excellent job mounting and setting up my 75" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time. They had everything they needed to install my new Samsung TV. They were polite, knowledgeable and efficient. I would recommend that if you but a large TV, have the Geek Squad install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad when you need anything installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting tv in a tight spot. Friendly, efficient, knowledge and professional service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound very poor, needs sound bar better then a $225 one. Color good for the sale price, under $300 including tax delivered and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad goes beyond just installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, incorporate the surround sound system and balanced it, and showed my wife and myself the features of our new smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were respectful, thorough and quick. Yay Install Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right way to watch TV in bed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. It gets the TV off the bureau and let’s me hide all the connections. Tilts and moves so that it is square to our visual path from the bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable, quick and helpful in answering all our questions.

    I would recommend this to a friend