Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1168 Showing 23,341-23,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very satisfied with TV installation by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new wall mounted 85" TV. Technicians were friendly, efficient, and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. But remote is very small and only a few buttons. But we use an universal remote so we just put the remote away labeled for TV. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demarcus was superb. He was very efficient, and made adjustments to the mount to get the TV exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, polite and helpful. They were also reasonably quick, and did a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installed and mounted my TV was a contract company working with Best and not a member of the Geek squad. He did a good job of installing my wall mount and TV but did leave me with cleaning up some of the debris and mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV Mounting and Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad/TotalTech technicians did an outstanding efficient professional detailed courteous job! Instructed me on my new Samsung 65" TV and its operation. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv and soundbar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Ed were extremely professional, neat and focused on the job. They did an excellent job mounting the tv, attaching and connecting the soundbar, and making sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where professional polite and efficient Love the guys who installed my tv it was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy and his partner did an amazing mount and offered some great suggestions to make the room look better with cables. Even returned the mount I purchased that didn't work for me! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional. Maintained time frame for a visit and very cautious ofCOVID-19

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was not as help with the set of the tv, as advice at store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed the TV quickly. I also asked him to hook up the Fire Stick. Unfortunately, he left before I realized, the Fire Stick was still in the box on the chair. The TCL television is clear and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The G-Squad are PROS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we great and professional. One guy gave me a tip on measuring your line of sight to get the best mount placement which was super helpful and exactly why I ordered Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best! Very knowledgeable and professional. Extremely helpful. Cleaned area when job was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The TV is a 65” oled Samsung. It’s also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Josh was knowledgeable and polite with timely service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad trouble shooted my TV, found the proble

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought me a new screen panel and installed it after checking out my new TV and determining the screen panel was the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. I like the tv up higher and not on a big tv stand taking up floor space. Then I found a small table for the cable box etc. installers were very friendly and accommodating. It was worth the install money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techicians did an excellent job BUT remember one thing, installing a TV above a fireplace is extra cost. It pays then to enrol in the geeksquad package - you also get (as of now) 20% off any extended warranty for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back two times to make it right. Technicians very good to explain how to use.

    I would recommend this to a friend