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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad Are Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and setup my new TV within 45 minutes. The Geek Squad were professional and efficient. There was no swearing. The Geek Squad even spread a blanket over the carpet to keep my carpet clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way you should mount a big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic knowledgeable workers who made the mounting job look easy! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service..heavy tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great and well worth the $99 special that was part of my tv purchase special. They mounted my tv, ran the wires thru the wall, ( with purchase of some add-ones, wire kit and mount). They were there for a few hours, answered all my questions, went over everything about the tv and didn’t leave until done. These large tv’s with mini led’s are heavy and would be a challenge for most to hang. I recommend the install to eliminate damaging an expensive tv like an 85” mini led. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was knowledgable and took the time to ensure everything was done correctly. Even readjusted some things after the TV was installed. They pulled it back down, made adjustments, and put it back up. No issues, and they were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a very professional job of installing our television wall mount and mounting our new 75” television. They connected all our devices and demonstrated how to navigate through our new television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came in to install and mount the television did an awesome job of connecting all my devices and providing information. They were careful to leave things in place, they are fast and very professional, Greta job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suoerior Geek Squad Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent setting up my TV. They were so nice and helpful. They were very knowledgeable and answered all my questions. They were very compassionate and supportive as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98 in Television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about these guys ! I purchased a 98 in television , they called that morning and asked if I’d be interested in being the first delivery I was between 10 and 2 , oh yes !! Three gentlemen came delivered it to my condo and proceeded to install my mount and television in no time ! They made all the adjustments color sound etc and it sits perfectly on my wall I’m grateful that I had nothing to worry about , the install the packing no mess like they had never been here and I had this magnificent television on my wall ! Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy TV mounting installation with geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhe television squadcame promptly, mounted a tv i needed mounted in the room. They were thorough and used the proper tecqnique to assure they mounted into studs in the wall. Great work. Fast and easy. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installationby the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen were very professional and very helpful in showing use how to navigate our new tv. It didn't take long at all for them to install it and connect it to the devices that we already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Team - Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technical installation was very professional and cleaned the area as he worked. He took the time to explain what he was doing as well as explaining/showing how the television mount can be moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician arrived wearing mask. He did a great job in opening the packaging and setting the tv in place. He went through all the settings and made sure that the picture would be optimal for my viewing. He also made sure that the tv was connected to my internet so that I would be able to maximize the use of my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected it to all my devices in a timely and professional manner. The TV itself is an excellent buy for the money and I am very happy with the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up the wall mount for the TV and installed the TV quickly and accurately. The also made sure everything worked and explained to me how it worked. Very impressed. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with tv mounting and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. They arrived on time and were able to quickly mount an 85 inch tv to the inch of where I wanted. As always great service with great employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount on 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, and did a terrific job with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my G3 77 we’re knowledgeable and professional. They answered all my questions and went right to business. I couldn’t believe how fast and efficient they worked. I’m glad I went with them instead of doing it myself. They showed me how to work the tv and remote when firing it up. They also hooked up my new soundbar and made sure it worked before they left. They also took all the trash with them as well. Very happy with the whole set up from the team. Only point I wish they would have let me or shown me how to hide the wires for my tv. That’s something I wanted to do when installing. Other than that it was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely satisfied with Technician Codi B. He was extremely professional, patient and informative. He was also very kind to our inquisitive three year old son. He completed the job of installing a tv mount we’ve had boxed for 11 years with ease. He mounted our 50 inch and reconnected all our devices. He inspected and took pride in his work upon completion. We love the outcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting my television and they installed it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They came and installed an 80 inch TV in about 30 minutes total time. This would have taken me most of the day. They also configured all of the other electronics to the TV.

    I would recommend this to a friend