Customer Ratings & Reviews

Performed a difficult fireplace TV mount without complaint or additional fees - very grateful and impressed

Everyone at Geek squad is always GREAT and always go that extra mile to help me understand everything they’ve done or will do that I might need

When I purchased my TV at Best Buy the sales person never told me about haul away service nor that there would be electrical work needed prior to installation. When I learned about haul away I had to go back to the store to have it included. Waited 45 minutes. It took four sales people to figure it out. They final gave up and said they would call me at at home with the addition. The installation was not as lucky. I paid $199 and all they did was put two holes in the wall put up the wall unit and hang the electric cord outside the wall. Now I need an electrician to come and redo everything and put an electrical box in. Wasted $199. For that price I thought Best Buy did everything. Had I known I would have not had the installation performed by Best Buy.. I would have paid a professional that would have done the complete job. Now I have to pay another $199 to have the electrical box installed and the TV re-hung on the wall. I am very disappointed in this transaction. The installers were very polite and professional but I am not happy with the installation.

The installers were professional, efficient and knowledgeable. Best investment yet in purchasing the TotalTech service

NEEDED A 86" MOUNTED OVER A FIREPLACE AND IT CAME OUT REALLY NICE SENT 2 GUYS AND GOT IT DONE QUICK TTS IS WORTH IT USE IT MORE THAN I THOUGHT

The agents that mounted our tv were quick, efficient and on time. They explained step by step what they were gonna do and made sure we were satisfied. Excellent customer service

The guys where very nice and respectful. They worked quietly, as I work from home and was still working as they mounted the TV and cleaned up behind themselves.

The Agents mounted and activated my 65-inch in a matter of minutes...

Technicians installed our new 65 inch Samsung TV quickly and answered all of our questions on startup and remote control operation. They also made sure after installation cleanup was complete before leaving.

The agents were very prompt, efficient, and knowledgeable. They did exactly what was needed displaying professional courtesy and sharing some key points that would have taken "days" to dis cipher otherwise.

I've had no issues with the mount and the connected devices. Excellent job.

Very professional. Made quick clean work of mounting our 75" TV.

They did a great job and were very professional. Thank you very much!

Wasn't to sure how I'd feel about having a TV hanging out in the open, but this product is great. Since it has two arms to extend out, the TV is very secure.

it was a bit a difficult tv mount but the agents were so patient and installed our tv perfectly. good job geek squad.

James did an excellent, professional job installing my television. Spent time making sure everything was perfect. I am looking forward to having him come again for other TV installations.

The agents set up tv, connected all devices, double checked Wi-Fi, and instructed me where necessary.

They arrived promptly and were very respectful. Made sure that tv was leveled and working properly.

So Stephen did a wonderful job mounting and connecting our new tv. He made sure we understood the operation of our new smart tv and answered any questions we had.

Very nice TV& setvice, beautiful colors, highly recommended