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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1172 Showing 23,421-23,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Service to Get my Mount & TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, got the mount put together and mounted on the wall, and then got the TV mounted. I so appreciate them for getting both the mount and TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work ethics, very resourceful and polite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent job of reserching how to take old tv off my old mount and using it to mount my new TV. Installation and setup of new TV was quick and easy with them showing me my smart TV features. Awesome Geek crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable!! I will gladly call the Geek Squad again if I need their expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad specialist Joshua mounted 75 inch tv and sonos soundbar. Wife asked if he could reposition the soundbar he did without any hesitation. He then thoroughly went through and how to control all the tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job. Our tech was so polite and knowledgeable. Would recommend him, high lying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Frame TV and even went to the trouble to fish the cord through the wall and install wall plates. Nice guys who did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arranged to have the TV I wanted delivered to my house without me going to the store. I really like this set up having a professional I can deal with and save me time from visiting the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an average job at best. They were helpful to lift it up and place it on an existing bracket I already had on the wall. Did a very cursory job in managing the wires, didn't check for level until I asked, and didn't notice the TV mount was not flush to the wall. After they left, I rerouted all the wiring behind the TV for a cleaner install. I'm glad I didn't need them to cut into my wall or route any wires from my system to my TV behind the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TV. Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on-time, knowledgeable, professional, very polite. They mounted and connected my TV quickly and carefully. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect, tv works great. We now have a theater in our family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant, professional and efficient. He mounted and connected all my devices. In addition he assured that I knew how to operate the devices and that they (devices) worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps trying!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come to my home a lot due to the TV that I have but they are always so nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv and the mounting team was super nice helping me after I had issues with dates to mount my tv. The were on time and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team that did the install of our TV were really professional. Did a great job of following the COVID procedures and cleaning up before leaving. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great representative that came out! Thanks a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. He was friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and Deco system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful!! Deco mow covers entire home and yard! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, knowledgeable, and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided great installation service. Prompt, knowledgeable, and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed/mounted my TV and connected it to all my other equipment. Excellent job by them, very neat/clean. Gave us a short tutorial too. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were informative, professional, and displayed excellent customer service.

    I would recommend this to a friend