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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1174 Showing 23,461-23,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian and Kyle were amazing! Professional, knowledgeable, courteous, honest, and funny! They did fantastic job. Very much appreciated the guys and the service they provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best benefits of Total Tech and Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trained techs, well coordinated arrival, very helpful and came in hygenic booties and very mindful of our furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and respectful, was happy with their install job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific helpful Tech! Luis was so precise and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that I couldn’t add my component audio receiver. Is their an adapter to add to my Comcast cable box so I can connect via RVA jacks?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Went thru tutorial and use of TV. Cleaned up the place afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were amazing and were very patient with me and my IT knowledge. They stayed after getting the TV set up to make sure I knew how to use the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who installed the new TV (Campbell and ?) were outstanding. Not only were they polite, but they went out of their way to make sure I was satisfied with the quality of their work. Scoring 10+ out of 10!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad outstanding job with TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max did great job with the install & gave us great tips on how to use our system. He called 30 min ahead of his arrival so we could be ready. Overall service was about an hour. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys present themselves professionally, installed 2 wall-mounted 85" Tvs quickly, and cleaned up after themselves. Overall 5Stars. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 55in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was great. Had an excellent experience, he was prompt and thorough with the service. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very courteous and knowledgeable people Service is exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and answered all our questions. Will and have recommended Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to have the team install a 50" tv on the floor stand. We had a lot of other things to get ready for that day & this service saves us a lot of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent skilled service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who cane to my house delivered and installed two TVs. They loaded all my accounts and passwords, troubleshooting and fixing slow internet and even helping with other things. They are my heros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Support For TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians mounted new TV and connected all devices to it. TV works extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent 2 agents and they worked well together and were very professional. The used shoe covers to make sure not to track dirt in. The handle my items wit care and completed the job timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a excellent job of installing the tv in my movie room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    people that care - great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service polite and caring employees they really try and help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good addition to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took off one star because I think there is a disconnect with Best Buy and the vendor hired to do installation regarding in wall cable hiding is included, but vendor didn’t provide. Best Buy took care of me for the mess up though, so I’m not sad.

    I would recommend this to a friend