Customer Ratings & Reviews

Removed my old tv and mounted the new one. Got everything set up and working in no time flat.

The 2 techs that did my install were very professional and knowledgeable. I trusted there ability to do the install so I was able to do other things. I also how they work together so well.

The two Agents were terrific. Very polite, very focused on making sure everything was done professionally, and wonderfully helpful explaining features and capabilities. Could not be more pleased with their assistance.

The geek squad set up my TV. Alison did a great job. Also gave me additional pointers I didn’t know existed in getting some stations.

The phone service was not great. The reps themselves were nice, but my call was hung up on several times and there was also disconnect between my original appointment and a second appointment. It took me HOURS to get my appointment scheduled and several more hours to figure out when they were actually coming. I had 2 appointments made for me, all the while they were never coming to the first one scheduled, even though everyone told me it was on their schedule for the day! Other than that, the reps who came to mount the TVs were helpful and efficient.

Good. Courteous. Efficient. Answers all question. Friendly

The technician performance was exceptional, attentive and with the highest degree of professionalism...

Geek Squad agents were very clean and thorough, mounted my TV on the wall and set it up for me with all my devices (blu-ray player, etc). Perfect job.

Super professional and efficient installation service. Great communication from the install team. Very friendly and made what would have been a difficult task for me so easy.

4/24. This is a great tech membership program, which hires exceptional agents - like Tamen and Bryan. Great job guys!

The installers did a very good job installing and connecting out TV and getting it up and running.

The guys ran the wires in the walls and hooked me up on TV and the guys were very knowledgeable of the questions I had for them, Thanks !

The agent mounted the TV and connected and sync all devices. Did the necessary updates. Very knowable. Very pleased with the services received by Best Buy.

I’m so sorry to say I do not remember the name of my installer, but he was the most professional understanding person that you could ask for, he went beyond what I called the call of duty he made sure this customer was satisfied and happy

The technicians contacted me to let know when they would arrive. They arrived on time and were very informative and efficient. They setup my TV and showed me how to operate it and asked if had any questions. Overall a very good experience.

T V was installed and verify proper operation if I have an I w would connect to the same Tim

The agents did a great job. They have did this many times before and experience paid off.

Best buy ever! Excellent customer service, follow up, on time, knew their job!

Dave was amazing he went above and beyond. He took his time and made sure TV was hung right

I received all. Plus informations about my televisions