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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1176 Showing 23,501-23,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Keep it simple and have Geek Squad install your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with geek squad. This was my second install with them. A great benefit with the total care package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t have asked for better service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric & Eddie knocked it outta the park! They arrived on time, worked quickly, did great installs, and even cleaned up as they worked (picked up after themselves and vacuumed and dust they created)!! They’re the BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and installed the tv with no problems would definitely call them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was awesome! From his phone call prior to installation to completed install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installs everything great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eveytime best buy send someone out to install anything i buy it is always great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you say about a mounting bracket it works great until it's left and right and up-and-down I would definitely buy it again the guys that installed it did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and timely in his work. He was informative and offered guidance when appropriate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job mounting my new television on my living room wall. As promised, they properly connected the television to all of my components and made sure that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Fire TV and loaded it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was the best. He showed me how to load new program and networks. I would be lost without Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had suggested a different mounting bracket than what I had originally purchased. A retractable instead of fixed. It turned out to be a wise move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK team was exceptional; fast, efficient, professional. Set-up was successful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were voth very polite. Very nice. My issue is, that they didn't even try to instal my wall kit. He called me the Day before, to tell me that they may not be able to do it. But they didn't even bother looking at it, to try. There is already an outlet there, and a HDMI installed. But I wanted another one there. Didn't even try, or even look to see if it could be done. I paid for it. Bought a kit, because the salesperson said that they would be able to do it. I don't want them to get into trouble. But I was pretty disappointed that they didn't even try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad attentive and supportive in installatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician sent went above and beyond in my opinion supporting getting me set up. And he took care of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great to work. They did an awesome job getting our TV mounted and hooked up. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squat Agents stayed in communication, provided excellent service. Will use again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quickly but didn’t install firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband waited for them to ask about our firestick being installed before putting on the wall and I got involved trying to help installers get the charter tv installed so she forgot. Tried calling to get someone to come out to put in in the TV but couldn’t get past the machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it quickly and expertly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician installed it professionally and expertly. He did a great job and explained everything to me how to use it to move tv around. He was very nice and friendly and I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called 20 min before he arrived so that I could be ready. He did a good job at inspecting the wall and mounting the tv perfectly without making any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service will continue to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my tv and programmed my remote.the agent also did a great job with hiding all the wires and setting up and hiding the cable box.great service would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service "geek squad"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing excellent 10/10 100 % recommend for the price save the headaches 100% professional

    I would recommend this to a friend