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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1177 Showing 23,521-23,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    85” One Man Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer could not have been more friendly and professional! Very impressed that 1 man was able to walk mount an 85”! I had my doubts but he did an unbelievable job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services is A#1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL the services I rec'd was STELLAR. A few companies and take notice from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly and are true professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Jason installed two sets by himself and hooked up all devices, cable box, DVD player and programmed everything so when I got home I just had to turn it on and watch TV. He knew how to do it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and did a great job mounting the tv. He cleaned up when he was finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his colleague were great! They were responsive, kind, and catered to the needs of the install. They updated everything for me and synced up all of my remotes. Thank you for sending two of your best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful to my father and very nice and polite only buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional. The work was neat and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a Super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed squad was on time. The did a great job of mounting my TV. Helped with solving a problem of hooking speakers to the TV and cleaned the area of packing materials. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV SETUP WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the Geek Squad personnel were excellent. Very helpful in getting everything set-up. Explained how the TV worked and how the streaming worked. Couldn't have been better to install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was professional and polite. He even left me with his contact information should I need any assistance at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had some issues scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the appointment through Geek Squad, received a call from a third party company. I told them I only wanted to do it through Geek Squad. They said they would contact me back but I had to follow up on the appointment. Once everything was straightened out, they did a great job installing the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flat tv wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not heard from them as far as updates and timeframes when they would perform service. But they should up at the initial set time. Good workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and easy to work with highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad measured and mounted our 75” TV and then proceeded to hook everything up and explain all of the many features and benefits of the new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very friendly and kept us up to date all day on his whereabouts and ETA to our home. He made short work of mounting the TV after discussing placement and angles. I highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install time was a 6 hour window. But they called and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" LG TV Wallmount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 55" TV installed for us and the Technician was on time, professional and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always polite and thorough, The Geek squad guys and gals do great work, clean up afterward and take the old tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were2 geeksto setup the bigger TV and install it on the mount. I was very pleased with their work. Very efficient and left my home as it was when they arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assessed our TV issue (Ryan)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out on time, made an assessment that we agreed with and helped us make an informed decision about the product

    I would recommend this to a friend