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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1178 Showing 23,541-23,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    So glad I paid Geek Squad to do the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the mantle mount pull down system for over a tall fireplace.....Geek Squad did an awesome job. Could not have done it myself. 77 inch OLED, and they balanced it perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a great job. They were clean and didn’t do a messy job. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician was on time, efficient and went beyond my expectations on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t say enough about the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 86 inch and the 55 inch lg TVs and we are so glad we did. The geek squad installed the rack and the special wiring pkg. can’t say enough about the geek squad. Many thanks to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 85" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the features TVs in 2022 has to offer. 120hz native refresh, hdr 10, dolby vision, and its bright since its not an OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing, Stephany was great made some solid recommendations on some future purchases and what to go with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived at the scheduled time and mounted our 85" TV in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job installing the tv. They even wear the booties I request in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was amazing! He was fast and efficient. Also, he came on his day off!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed nice, wish they would have taken a little more time in showing me how the TV would look on the wall before they mounted it but thats my only issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! I'm glad to hear about how the install itself went. We definitely hear you loud and clear on the presentation and appreciate the feedback. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Geek Squad members know what they're doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled and performed the mount installation and tv set up quickly. I have complete confidence in their knowledge and customer consideration and would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service service i received was exceptional, he was professional and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech installed my new TV and showed me how to use it and explained my options for local cable, fire stick or just streaming. It is great to have some to help me with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the Tv and hook up everything. He leveled and centered the tv great job. The agent got up into the attic which in no easy job and ran the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio flatscreen install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad did a superb job it took them less than 90 minutes to complete the install out on my patio including hooking up the TV to the internet getting the services that I needed great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geck Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geck Squad that came to install my TV also install the in wall power box behind the tv to limit any cables from showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time. Friendly and patient explaining how to work the smart tv. I would recommend using them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attendants installed tv and sound bar. Excellent service setting up and explaining how to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV mounted in a timely manor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made every effort to ask me if I wanted to hide cables or connect devices. I was super happy they were able to connect my older stereo to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with my purchase from Best Buy. Professional, fast delivery & installation. Won't be shopping anywhere else for electronics.

    I would recommend this to a friend