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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1180 Showing 23,581-23,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad support crew came through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men arrived on time and efficiently mounted the mounting frame and television. They were polite and appeared well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the wall mount and TV and the sound bar. They did a great job at installing and setting everything up on both the TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSquadGREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is most professional. They installed our Wall Mount and TV very quickly and efficiently. They knew what they were doing, and they did it. We are very pleased with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Pleasant to Work With

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents did a great job mounting my 43" Smart TV to the wall. It was straight and everything was connected properly. The crew were very pleasant and professional. I would recommend Best Buy anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Times with new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad were totally professional. Knew exactly what to do to set up my TV perfectly . Also FAST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in 10 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than a 3rd party. Others take longer and usually complain. Geek squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my new television were courteous and efficient. I am so glad I had my television professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bet Buy is truly "the Best."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my T.V. with expertise! He was very patient, knowledgeable, courteous and personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had all equipment set up and functional in less than 30 mins. We were very impressed with their work! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. These guys knew what they were doing. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Tv mount and Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, knowledgeable and very reliable. They set up the TV quickly and cleaned up any mess. Such great costumer service from these tech guys. Highly Recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed everything and everything is working perfectly so far! and I love the fact that the agent knew enough about my appliance that he could get me the upgraded replacement part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable. They asked questions for clarity and executed the job very well! They made sure everything was working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was great. They did a fantastic install and spent the time to educate us on the TV use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ouick & easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was easy. Not mounted, but lots of cords to be plugged in. All went without a problem. The team was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BQuick and very Knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mount my TV with the Quickness! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They team worked like a fine tuned machine. The were prompt courteous knowledgeable skilled and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals are Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad professionals were on time and installed my TV wall mount with ease and installed it perfectly where it was best suited for tv viewing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the total tech package so I only costs me $50 to install the TV, which is an excellent price. I wish that the installers took a little more time to make the TV perfect. I kept complaining how the TV doesn't look straight, even though they show me the level has it straight. but if the house isn't straight, I want the TV to be a little tilted so that it looks straight on the wall, you know what I mean? I wish that they would have just listened to me and made it slightly crooked so that from a glance it looked perfect on my wall, I don't know why they couldn't just deal with it. after they left I pretty much adjusted the entire thing on my own just so it was level from my eyes view. (it was still considered straight when I put a level on it, the water ball was just a little on the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 75" tv I purchased is really nice, but this review is for the installers. They were so professional and did such a great job!!! I would highly recommend the install service and will definitely use them again.

    I would recommend this to a friend