Customer Ratings & Reviews

Agents set up new T V and took old one away. They attached the existing sound system to the new set. They took the time to walk me through all the capabilities of the new LG 65” Smart T V

The crew did an excellent job of installing my new TV. Very responsive to my concerns--and professional. Highly recommend.

These guys always do a fantastic job. Call the day before, call when on the way! Really great customer service.

Very courteous, neat, and clean. Appreciated that they helped with questions regarding my other tv. Felt comfortable with them in my home. Was able to answer all my questions.

It would have been impossible for me and my family to pick up our new 75” television at the store and install it ourselves. Thank goodness for this Geek Squad service.

The gentlemen did a fantastic job. Clean up perfect. Very happy with Geek Squad!! Recommend them

It seemed go be everything we should need. Big sales push for Samsung.

Nolan and Tisya did a great job! They were very professional and attentive. They took the time to teach me how to use the remotes. Everything looked great when they were done.

[Employee of bestbuy] We love the geeksquad team. They were fast and efficient and our new tv looks amazing!!!

Thank you so much , i had best experience with best buy .

Our technician was awesome! He explained everything in detail and was very thorough! Thank you Clay Crouch for a job well done! We will ask for you by name each time!

The staff really did good job explaining and answered any questions I had, they did a great job

Installation of TV, TV mount and Sony Sound Bar was excellent. Love the TV and sound bar. Very professional and friendly.

Having the Geek Squad agent mount our TV and soundbar, set up the connections and then remove the boxes is so appreciated. Definitely worth the annual cost of Total Tech Care!!

The Geek technician did an outstanding job. Keep up the good work!

The geek squad members who came out arrived on time and even gave me a heads up when they were close also could be ready. They worked quickly and it turned out perfect!

We purchased a huge tv and wanted it mounted but were nervous to do it ourselves that’d be a lot of money if it got broke trying to mount. The geek squad was great. We had ordered the mount and it was missing a piece. We contacted them and they were able to bring a replacement with them and still do the install vs me trying to run to the store to replace it. They helped us find the best place to put it, install was quick and clean. I gave it a 3 because we’d also purchased a surround sound system and expected that to be installed too. Turns out that’s a different installation and more money. I wish they’d clarify exactly what’s included and what’s not. Second issue is that if you want the wires nicely dressed you’ve gotta purchase the covers yourself they will bundle them with zip ties though. That error was on me and I could have been better prepared.

Omg they were so professional. He had a temp with him and it was the day before Christmas Eve and those guys were so humble, friendly ,fast and knowledgeable.

The Geek Squad was absolutely awesome! They were very efficient and provided all the information I needed.

Great service. Timely, polite, professional and thorough.