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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1183 Showing 23,641-23,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounted TV No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job. Used shoe covers and respected my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…..best in the business……period!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were exceptional! Very informative, very neat & clean, and extremely well trained!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the technicians that came to install and hook up my new TV were fantastic. They were professional and answered all of my questions. They also made sure all of my devices were hooked up and worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy, no stress!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure it was done right the first time so that is why I chose the geek squad. The technician knew what he was doing and did it while I took care of other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to the house were very professional and friendly. They followed all COVID protocol and they did an EXCELLENT job. We are very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service provider of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jagdish deserves kudos he is the best. Please acknowledge him

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek TV installation costs way too much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive to install a tv!!! Best Buy needs to lower Geek Squad price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and simple, took maybe a half hour. Explanation was limited and the crew didn't suggest or prompt to making sure to ethernet wire the TV. WIFI load buffer is a lot otherwise. Crew did do some small extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents you have sent 3 out of 4 times in the last two months have been great. the problem is the one time the geek squad came, they suck...... please don't ever send them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    KISSY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY "GO TO" GUYS!!! THEY COME AND SHOW ME HOW TO OPERATE MY PURCHASES AND THEY'RE SO PATIENT! ASHLEY GETS NATHAN OUT FOR ME AND I'M THANKFUL FOR ALL OF THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Friendly Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV efficiently and made all connections. Offered suggestions in the us of the TV and connections. In short the service was not only friendly but informative and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very good and friendly while doing the installation. They also provide very good suggestions while installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to help me out. They were very polite and helpful in explaining and setting things up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen with amazing display. Screen shares with laptop and devices, great tech features. Very pleased with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that came out were really efficient. They mounted the TV and even accommodated my request to have cords ran in the walls where they wouldn't be seen which was a little tricky in and old home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, courteous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected to all devices. They took the time to program my TV provider's remote. Everything was done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very informative and knowledgable. He was very patient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and explained the set up. We did buy the 56-80 in. mounting bracket. They installed it and it is working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional & quick. Answered all questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice mounting, but never hid cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the premium mounting service, which said it included hiding the cords. However, the cords are still hanging in plain sight, rather than dropped behind the wall. Other than that, the TV is mounted nicely.

    I would recommend this to a friend