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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1184 Showing 23,661-23,680 of 38,693 reviews
  • Rated 4 out of 5 stars

    Not a good first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several scheduling attempts to get the tv and mount both mounted. The mount was delivered separately from the tv even though i was told they would arrive together. TV was delivered and they left without mounting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great! Very professional to make sure the job was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Your TV, Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service; TV mounting a recommendation if you have little ones running around the house. Safety first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed by TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional work. Very satisfying. I will recommend them to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this to mount an 85" television on the wall. Our Geek Squad were very professional and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was installed on my already installed wall mounting, which was perfectly fine even with the larger/heavier set. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time did what he needed to do and it was exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guy’s were awesome !!! I’ve already recommended these to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth install after storm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My scheduling was handled poorly. But once the appointment worked out , the technician arrived on time and made it right. He was very knowledgeable and tidy with the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service personified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. No question left unanswered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally impressed with the expertise of the Geek Squad. They know exactly what to do when working on my home theater problems. I have the yearly service contract and I would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technician. Very nice. Very prompt. Would absolutely request again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installatiin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job helping me to decide the height of where to install the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough and knowledgeable. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad is great, the benefits not so good after getting rid of free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed by TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, advised and installed the google product to get us better reception throughout the house, basement & even garage! Left us contact info to reach him if have any additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional.They knew what they were doing.The Tv was installed very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service from Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to mount my TV on the expected date. They were very nice and answered all of my questions. However they were not able to hook up internet access because the modem/router needs an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!!!I would definitely recommend using geek squad again. Very friendly and set uo was dine very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed an 82” and a 77” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that have worked at my house have been terrific. Very knowledgeable and polite. Their work has been excellent. Phone support is not so good, adequate at best.

    I would recommend this to a friend