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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1185 Showing 23,681-23,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentlemen came at the beginning of the window I was given. They called to let me know they were on there way. And they were just as friendly and knowledgeable in person as they were over the phone! Two thumbs way up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the agents that helped me set up my TV. The agents made sure to ask if everything was set up how I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy workers were very helpful! and did everything in a timely matter! i loved my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech who came to my home were very professional and helpful I wasn't home at the time but they waited for me I couldn't have ask for better tech to come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could've got some friends to do this but...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the agents help. As always they are friendly, knowledable, and resolve all issues. My TV's were set up properly. I was so happy I added on additional rooms. I am loving my tv set up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had such a great experience with all of the representatives that have installed using the Total Tech! Welll worth the annual fee!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Great Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents could not mount our TV on a wall bracket because it was older and did not have the same connecting as our new TV. I had order a new bracket and when they came back, I had to pay them extra for the return trip. They were excellent installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my 65" TV and seeing it up properly on the mount and making sure everything was level. Did great job on cleanup also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and did great job of mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Contractor TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy and quick! The crew came in gained an understanding of what I was looking for made some recommendations and was done in little to no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service putting my Smart TV together for me. Without them, I would have been lost! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad came on time and finished quickly. Did a great job of installing my TV and connecting to all my other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have been very satisfied with Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely satisfied with my geek squad membership, I would definitely recommend it to family & Freinds. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They arrived on time. Delivered the TV, installed it on the wall and connected it. They also installed the older TV in another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a great job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job hanging my giant 75" tv - appreciate the notice and the effort! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work wall mounting my new tv would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the "Best" TV I have every brought...when you watch this tv in your home, will not want to watch a regulars tv again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both sets of Geek Squad techs were professional, friendly, and efficient. They unmounted my 82" TV and remounted the TV in my new office location and they did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond the requirements and offered excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came out was quick, friendly, tidy, and knowledgeable!

    I would recommend this to a friend