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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1187 Showing 23,721-23,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Gentleman were fantastic. I had a work from home call when they arrived, but that didn't stop them from providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was fantastic. They mounted 2 TV's and sound equipment. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and mounted tv on wall quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and polite and mounted the tv very quickly. These folks were very reliable. I highly recommend them.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was very professional, friendly, courteous and willing to answer all my questions. The agent also created a safe environment based on the COVID-19 restrictions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them no time to mount my tv on wall and connected it to my WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad come deliver and setup my new tv and I couldn’t be happier with the job they did. The guys came quickly got it mounted on the wall and hooked up. Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark, of Geek Squad, installed the wall mount and TV. He set it up to work with the components we were needing. Felt very comfortable with him in our home. Was very pleased with his work ethics and he cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome t.v. pic, the screen is so clear. We love our choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came at the exact time they promised. They where very professional. They answered all the questions I had. They set everything up and quick, making sure we where happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation by Dillon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon did an outstanding job connecting and mounting my new TV. You should not hesitate to send him to any of your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NoTvGuru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job on tuff install above my fireplace. I would use them again. Have used independent company and they sucked. Geek squad seems to know there stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and polite - arrived on time Explained operation after instal very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gives Awesome Service On Time and Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job and they answered all my questions. We are so happy with the Geek Squad and their knowledge and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 65” tv on brick fireplace- looks great & wasn’t easy - sorry guys& thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service and attention to detail. I bought an older Sanus but the team figured it out and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fast TV install !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech arrived on time and was extremely professional. He installed my 40 inch tv exactly where I wanted it, cleaned up after the install and made the process seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to deliver and install our mount, tv and sound bar. They were very professional and easily explained the options and possible upgrades I could have chosen. Kept the space tidy and even threw away the 65" tv box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome agent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few unpleasant experiences with home delivery through Best Buy. The agent who delivered and mounted our TV was the BEST! He alone changed my opinion regarding future purchases with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without my "Total Support Geek Squad". I'm retired and cannot keep up with the constant changing electric world. They are always available and very knowledgeable about all electronics. Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast,professional,I did have them install it too high but i cant afford to pay again to have them move it down. But it was great.

    I would recommend this to a friend