Customer Ratings & Reviews

The geek squad did an excellent job mounting my new television. The geek squad technicians were professional , courteous and helpful!

This is my second experience using the Geek Squad to mount a new TV. Punctual, completely professional and excellent job. Answered all my questions, tidied up after themselves and made my life easier. I really appreciate them and will continue to maintain my membership.

The agents who mounted my tv and hooked up my sound system did an incredible job. They came earlier then expected, were professional and clean. They even took the trash out from my last install. Excellent services. Happy I switched to the Murray store.

great service...very knowledgeable and professional...on time

The Geek Squad did an amazing job installing and setting up the tv

Tv mounted where I wanted it. Geek squad staff have always been excellent and this time was no different. I’ve purchased from stores who use outside contractors to install & there is a huge difference in knowledge level between that type of delivery service & the Geek Squad. I hate that Best Buy is shutting down the availability of the Geek Squad service in many locations. It’s worth the money to have that kind of service. TV has a beautiful picture, excellent sound with no need for a sound bar, and good viewing quality in a bright location. Expect this Sony Bravia 65” TV to last a long time.

Excellent service, perfect installation. I am very happy

The technicians were great. They are very knowledgeable and courteous. They were quick and clean and answered all my questions. They made sure the TV was fully set up to my liking prior to leaving.

The installers were professional, friendly, and completed the work with speed and efficiency. I would ask for this installer for all my electronics.

The team arrived on schedule (actually a little early) and were very professional. They made sure that the location and height were what I wanted prior to starting the installation. Once started, they were very efficient and careful. Once done, they took time to explain everything to me and answer questions. They also loaded two apps for me and made sure everything was working. I would recommend this service to anyone who purchases a television and wants it on the wall.

The agents (Jackson and Ben) installed my TV and attempted to connect it to my DIRECTV service. Unfortunately it required an on-site service visit from DIRECTV. The agents were very professional, knowledgeable, and friendly. Excellent work. we're very satisfied with their service.

After a bad experience receiving a TV from a rival company that was damaged and had to be returned (still going through the return process almost two months later!), I decided to have the Geek Squad deliver and install my 75-inch TV. I was pretty sure it would get done quickly and properly, and if there was a problem, it could be addressed right away. There was no problem with the TV that showed up, and YES and YES to quickly and properly. Three guys showed up in two different vehicles - right on time. They called the night before and also as they were on their way. These guys really knew what they were doing! They positioned the TV on my wall exactly as I wanted it, took time to explain the features of the TV and the remote, set it up with my wifi and the whole 9 yards. In addition, they all wore masks and booties inside my home, they were respectful, patient, friendly and competent. I wouldn't hesitate to use the Geek Squad again, especially if it's a complicated install - like hanging a 75-inch TV on the wall and making sure it works as advertised with your wifi, cable service or whatever you have. Thank you!

2 Geek Squad Pro's showed up. Attached special bootie's before entering home. Removed old Samsung and bracket Added new Bracket and TV Plugged all HDMI into new Tv Installation went fast and without any problems. Oh about the 2 Pro's They both were very professional and personable. Answered all my questions. Thanks Again Geek Squad JOb well done MJM

Excellent job by John and Larry ! On time and quality conscious.

The two gentlemen that mounted our tv were wonderful. They were neat (wore protection over their shoes and cleaned everything up) and helpful (showed us how to use the television and answered all our questions). In addition, they did it with a smile and pleasant attitude.

I needed someone to complete an entire upgrade for my mother's wall-mount TV--remove the TV, remove and replace the wallmount, remove the previous wire wall covers, and replace new wall covers over the new wires. The install team was on time, courteous, knowledgeable, carried spare parts that were needed to adapt the setup, and left everything clean and seamless.

Great job, efficient, clean and knowledgeable. Thanks Geek Squad.

Junior and his helper Justin did a wonderful job setting up the new Sony Brava. Glad I went for your tech team. Junior was wonderful explaining how to work the controls and suggest other equipment I might need to enhance viewing.

The agents came in, mounted my TV, made sure everything was set up, and took away all of the packaging! So worth it for the ease and peace of mind - it was painless and I LOVE having my TV mounted!

The Geek Squad set up our TV and did a fantastic job. Two guys came and they knew exactly what they were doing and had us up and running with everything installed in no time at all. I highly recommend the Geek Squad