Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1191 Showing 23,801-23,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Def recommend for big tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy and nice people. Great experience, made installing an 85" tv completely seamless

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s on the wall, but…..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted securely on the wall, but the tech was going to leave the wires all jumbled up and not hidden at all behind the chest purposely positioned under the tv for that very reason. When I brought this to his attention he charged me extra for some parts to corral the wires. I would think for the price that might have been included.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Took about 30 minutes to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew and Nathaniel were super supportive and spent most of the time teaching how to use our new T.V.. They were very prompt and extremely neat. I'll reccommend these two to all my neighbors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They arrived on time and were extremely helpful! I had previously had the Geek Squad come out and install another TV and after this time, I'll continue to have them come out and install the other TV's too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra professional

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received tv was broken the reps went out to get another one for me and were extra polite and understanding and wouldn’t leave until they made sure everything’s was working great.... love the service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way I could have done what the two technicians did to set up the tv and the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful as we age. Things that were easy to do for ourselves years ago get more difficult with age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was thorough and very understanding

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fine job in mounting the TV to our stand and doing the wiring. We are both retired and not very tech savvy and these folks took care of everything and answered all our questions fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Job. Worth Every Penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a handy person and have zero skills when it comes to installing a tv mount. The tv was mounted quickly and positioned perfectly on the wall. They are professional and awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very steady and strong or was easy for Greek squad to install it also pulls forward and up and down all worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by highly competent people whether you have Roland, Hunter or Mike. These guys are incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick easy and professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out to install my new 85" TV were great! very professional, great sense of humor and did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. I already did an extensive review on this but meep getting more surveys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable technicians worked with diligence. Took the time to explain operations to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad service is excellent. I have visited for my Mac and Dell laptops. They have great technicians who dissected the problem nicely and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large flat screen TV installed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly, explained what I needed to know, worked quickly, cleaned up when finished and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quickly done and very pleased with ser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and pleased with mounting services and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great, clean and courteous. The installation was perfectly placed exactly how I envisioned it and explained how to operate the tv. I was most satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv is on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous, but do not expect a lot. Basically located the studs and threw it up. They did not hide power cords or cables in the wall as sold to me at Best Buy. That came with an additional cost for additional equipment.

    No, I would not recommend this to a friend