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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1192 Showing 23,821-23,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very nice and knowledgeable. They showed me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came out and they were both great. They explained a few things that I was confused about. And they did it very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install - Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was top notch. Jonathon was professional, personable, polite and knowledgeable. I would highly recommend him out of the Strongsville, Ohio store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out and mounted my TV, did a excellent job. They were very quick and very professional. They had on their masks to protect us from the covid and my TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV’s Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional TV installers. The two techs moved two 65” TV’s between living room and bedroom. They arrived on time and were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment was on time and the hook up did not take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed tv on wall perfect. Got it where I wanted it and they took the trash and vacuumed up the mess great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the absolute best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was wonderful. I'll be purchasing one for my bedroom and will have them to hang it also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really professional. They finished everything so quick and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out to install my television was fantastic. I gave him the best rating possible. I would totally recommend having an installation done through Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up I had the wrong bracket so I went to Best Buy and got the right bracket they came back at 10 o’clock at night to finish the installation awesome service great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation experience of our new tv and wall mount. Leo did an exceptional job for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, informative, and extremely helpful. Even answering questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have time or patience to set up my own system, like most people do yourself a favor and have geek squad do it for you. Can't put a price tag on the sanity saved. They were also very professional knowledgeable and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely arrival and great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service. Technicians installed the wall bracket and a 70” TV. They were very professional, removed all packaging and cleaned the area where they worked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    They installed my tv swiftly

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They mounted my tv smoothly I love the way it looks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed with care and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed my new TV was very experienced and considerate of my needs and fully tested the TV for proper function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niiiiiicccceeee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awwwwwweeeeeeeessssoooommmmmeeeeeeee, definitely recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quickly and installed the tv and programmed all the apps for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has The Best Customer support out rhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Am very happy with everything i have Recieved from Best Buy

    I would recommend this to a friend