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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1195 Showing 23,881-23,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    85" TV wall mounting and HT system connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were personable, knowledgeable, and worked efficiently. They ensured all the connections worked before leaving. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, mounted my TV and made all of the connections, while explaining things to me as they set it up. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was fantastic! He was extremely helpful and knowledgeable. He continued to communicate with me during the process and went above and beyond to provide exceptional service! Thanks, Brandon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a 65 inch t.v for mom during Christmas as a gift, i am ststioned at Camp Pendleton San Diego Ca and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed television quickly and safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my television and made sure my connections were correct with my reciver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need Pro installation of your Best Buy purchase with Geek Squad you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Use Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was absolutely the best! They were careful as they worked and got the whole TV set-up completed in just a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and theatre so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great from setting up service to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super kind and respectful. Shelby went above and beyond by explaining to me how to use my new devices and gave suggestions on ways to upgrade my home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very careful and competent. Not only did he call ahead on the day of service, but also called a few days prior in order to familiarize himself with my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installer was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to hide the wires with a kit for a reasonable fee. He didn't try to push the kit on me, he just let me know that it was available. The agent was very tidy and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standing strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand and deliver with this ultra strong mount. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to the house did a fantastic job. Very quick and professional. I recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team. Shiwed up early, professional install, courteous and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians that came to install our new Samsung TV did an excellent job. They were knowledgeable, courteous and conscientious in the job. They were also helpful in answering questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and smoothly- they were in and out and knew exactly where to set the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    todd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a great job of mounting and setting the remote and TV so it would work with all other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and mounted my Sony TV; everything was connected properly. In fact, the young men explained everything to me very thoroughly!!. They were very cordial also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy and girl worked together as a team and mav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And they set it up for us and made sure all our device worked and we knew how to use them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quick, efficient, thorough and pleasent! I really appreciate good customer service!

    I would recommend this to a friend