Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1196 Showing 23,901-23,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation of curved PC monitor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my Dell 34 inch curved monitor using a mounting bracket they had not seen before. It presented some challenges but the final work product appears to be fine after 3 weeks on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my Sony TV was the best.....polite and knowledgeable...Wish I had gotten his number so I could call him for all my tech needs!! LOL

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Rep was great, after a month of waiting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the 3rd time of making an appointment the gentleman who came out to actually perform the service was awesome. Previous to that, we had a delivery guy call from the road to tell us that he was unable to mount the tv, had to call to make another appointment. that group a week later brought the tv and then said they were not able to mount it and took the tv back to the truck. We had to call again, and wait another week. This geek squad person was able to help us and we got everything resolved. 4 weeks of making appointments got us a $50 gift card for our troubles.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! I'm very sorry that this was quite the hassle. I'm thrilled to hear that in the end, you had a great experience with the third agent and some compensation for the troubles. Please let us know if you have any further questions or concerns. Thanks!!

  • Rated 5 out of 5 stars

    Geek squad hung 65" TV on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job mounting my 65" TV using a Sanus mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly they wasted no

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to WiFi and even auto tuned my local channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks were great !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great . Very knowledgeable and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV, hooking up all of my games and DVD so that I only had to use the one remote. They were friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV. Very fast and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and Soundbar was mounted right where we wanted it. Everything was done neat and area was left clean. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv, cleaned up after them, ensured I was happy with everything, showed me the functionality of the tv. They two guys couldn’t have done enough. Very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This guy should be president

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should put this guy in charge of the whole operation. Highly competent and very courteous. (Something that’s missing in today’s society)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect mount for the stone wall and they installed it to the perfections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very fast and very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service and the customer service very professional my tv was installed very fast thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    39" flat screen television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat screen was put on top of the television stand which I bought at Best Buy. Originally, it was going to be mounted on the wall but it was too small in size but fits perfectly on tv stand from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my tv up in a jiffy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast quick work! I would recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and did an excellent job of mounting and installing my new 75" television. They even gave me some tips that saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and efficient service completed without any problems or concern. An excellent Geek member who was friendly and worked quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and techs did an amazing quick job. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat installing television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, very professional They kept us updated about arrival time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rogelio is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out to set up our TV, Apple TV and sound system were great. Hat's off to Rogelio and his partner.

    I would recommend this to a friend