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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job of mounting our TV. They were super-nice and cleaned up after themselves. They also took time to explain how to use the remote. We didn’t pay anything for their assistance since we are total tech members. Certainly got value out of our membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!! Great job!! Great Teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, courteous, fast & friendly! They made sure before they left my house, & explained all the functions of my new TV! The installation went PERFECT!! I highly recommend the services of the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me a call when they were about 20 minutes away. When they arrived they immediately set to work hanging our new TV above our fireplace. They did an excellent job in about one tenth time it would have taken me with the help of a brother! Great Job! Definitely recommend Geek Squad for installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD EXTRAORDINAIRE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SQUAD CAME OUT TO MOUNT MY 98 INCH TLC T V. INSTALLATION AND SET UP ATTACHING EVERYTHING THAT NEEDED TO BE ATTACHED INCLUDING HIDING ALL THE WIRES AND PLUGS! TIMELY COURTEOUS EFFICIENT AND QUICK! GREAT JOB!! AND AT REASONABLE COST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Were Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damien and Randy were awesome. They came three times because I traded the first tv that was 65 inches to a 77 inch tv. They came a second time to install the tv. Finally, they came to install my soundbar. They also demonstrated how to use my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knows what they're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had The Geek Squad mount a 55" TV for us this morning. The two men were prompt, polite and knew what they were doing. They noticed I had a Roku stick and just went ahead and plugged it in for me. I highly recommend the Geek Squad if you need a TV mounted on the wall. It only took them approximately a half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I moved to my new home, all my appliances were installed by Geek squad. Very professional in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are Excellent Pro’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents Isiah and Ryan mounted and Installed my Sony 75” 950H like pro’s!!! They were so detailed and worked together flawlessly like a NASCAR pit crew. They were very well equipped with the right tools and were really nice with setting up and explaining how my television worked! They were very clean and left everything perfect. They were very courteous and professional! Awesome job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our electronics and more from Best Buy. Because of the hands down best customer service, return policy, geek squad, price matching, etc. The squad came out (twice) and made it happen. We had some hiccups (not with them) but they got the mount up and our tv. They were kind and patient. Hire the squad to help, you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G-Squad FOR THE WIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G-Squad did not disappoint! They arrived 15mins into their 4hr delivery-window (and had the courtesy to call ahead, too!) They had the TV unboxed and mounted within 25 mins. They fully packed out, and even hit the carpet with the dust-buster...BOSS MOVE. 11/10...Big ups to my G's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Best Buy sent to deliver and install my new TV was terrific! He was experienced and knowledgeable, personable and helpful! He did a fantastic job mounting my TV and hooking up all of my devices. Showed us how to use the settings and remote. JC Digital Inc went above and beyond to make sure that we were happy and understood how to get the most out of our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job very well done Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent still an outstanding job. They were very friendly and polite. They installed the mount and TV and did all the connections and they explained all the technical issues that I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my tv on August 10. It was delivered 13 days later. I was scheduled for installation 5 times. No one ever showed up nor did they call. So I canceled the purchase and they scheduled it for pickup. We were very disappointed that e didn’t get to keep the tv. However, on August 29, the pick up tv day a very nice man named Jeff Magallanes showed up to retrieve the tv and bracket. He asked me why we were returning it. When I told him about all the no show installs and reschedules he asked if we still wanted the tv. I said we did but it’s of no use to us sitting in a box for 19 days and a future install sometime in September, a month after purchase!! This guy, Jeff, said he would install it NOW if we really wanted to keep it. Of course I said YES, so he called his supervisor and told him what was going on. The supervisor agreed that we had waited too long and gave Jeff the go ahead to install it. Jeff did a wonderful job and saved our tv. He saved Best Buy a sale of nearly $1000. Jeff is a great asset to Best Buy and should get a raise for what he did for this family. THANK YOU JEFF!!❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having our 65” Sony installed by the Geek Squad was a great experience. They did a great job making sure all our components were connected and working. They even spent some extra time to show us some of the key functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. It is wall mounted. The first team did not install it correctly but the second team did a fantastic job! We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed our TV were professional and fast. Helped answer questions and provided suggestions on where to mount our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad wall-mounted my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected it to my devices quickly and were very professional. They offered great suggestions (ie velco-ed my roku to back of tv). No cords showing!!! Very courteous and super helpful,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service for a home installation we have ever had. Guys where very knowledgeable on how to mount the tv into our rock fireplace. They cleaned up afterwards and even tied up all the loose wires so it is seem less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best at installing wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! They recently installed my TV and wall mount. Last year they installed our Frame TV and hid the chords in the wall. They do such a great job! Definitely worth getting your TV at Best Buy and getting Geek Squad to install your Wall mount TV. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient, and knowledgeable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my tv leveled and mounted in less than 30 minutes! I also had surround sound in my house that I’ve never tested due to lack of a receiver but they tested it for me! Now I know it works and I’ll be scheduling an appointment to get a receiver installed.

    I would recommend this to a friend