Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great 86'' tv makes it like you are at movies. Geek squad did awesome job setting up and mounting tv.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mounting service was excellent. They were professional, timely and overall it was a great experience. We had a tilting issue and the technician met with us right away and showed us how to adjust the tilt if it happens again. We will definitely be using Best Buy in the future for other mounting needs and services, thank you!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad team members that installed my tv were excellent. The had their masks, booties and name badges on. They also helped get rid of extra wires I didn’t need. It was a great experience. I didn’t have to ask them to do this or that. They saw it and they did it. I would recommend the service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were professional, friendly, knowledgeable and did an awesome job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Need a TV mounted? Count on Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents showed up within the time window Best Buy provided for me. They communicated effectively and very quickly mounted the TV to the wall. They were kind, funny, and knowledgeable about TVs and mounting techniques. These guys are honestly professionals and you can trust them to take good care of your electronics.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best. Install. Ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First I ordered an 82 inch tv. Without measuring the delivery arrived and was too large to fit up my stairs.Charde suggested a 75” tv instead. I was able to order the same make and model, just smaller size. When delivery day finally arrived not only were they able to get to my place within the first 30 mins of the delivery window, but Charde was able to figure out how to get the tv into my apartment (with a near spiral staircase to contend with). After doing so she and her partner not only measured out the best position for my new tv, but took our suggestions into account, hooked the tv up, mounted, centered, leveled, hooked up all my systems including two gaming systems and a surround sound system, and taught us how to use the new television. Afterwards not only was everything perfectly set up and functioning but they cleaned up any trace of a mess you could think of and took the empty tv box with them!!!! I was so lucky to have Charde and her team for both instances of my install and I could not thank her enough for all of her wonderful help!!! She deserves a raise immediately!!!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
a "smart" decision for a smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This smart tv is great!....clear picture & great sound. The delivery agents were knowledgeable, pleasant and professional. They mounted the screen on the wall and set everything up with no issues...very nice guys. We are 100% satisfied.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted my tv done right so I paid for the service of the Geek squad to mount and install my tv. It was done professionally and quickly and they also set up my sound bar. It was a Sony 75 inch 900. Looks great. They were neat and informative. Excellent for a single female like me. I am truly happy with my Best Buy purchase and service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad mounted my TV perfectly!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who came to mount my tv were professional, knowledgeable and courteous. I felt like they were two friends helping me get my TV set up. They weren’t able to drop lines due to where my power outlet was placed, but they did their best to hide the power cords and honestly I can barely notice they are there. Will definitely be using them again!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up dollars well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service today we had Josh , last time we had Matt and Angel for installing and hanging our 55 inch TV . They were so thorough , efficient and extremely knowledgeable. When we bought the TV we thought the install price seemed a bit high, it after our experience it was worth the money. You are lucky to have such wonderful employees
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came in and flawlessly installed my TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service / Hassle Free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently downsized and had the Geek Squad remove a wall mount TV and then install 2 wall mount TV's in our new home. The Geek Squad was on time, did a great job, Hassle Free. When you just don't have the time to do it yourself, Get the Geek Squad to do the install for you. You won't regret it. I had time to work on the other projects. Great team
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Home Theater Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy experts mounted the TV and hookes up the sound system, then set them up, then showed us all the features. Theh were prompt, efficient, pleasant, and very knowledgeable!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Two tv's
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FANTASTIC TEAM that came out to put up the two tv's. They where friendly, knowledgeable, efficient. The tv's look AWESOME. Thanks guys!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad took great care of me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a legacy cubby hole area that was built for an old-school tube TV, and I wanted a much bigger OLED so it was a bit of a challenge. I had bought a large scissor-mount that would be able to extend so that the TV was on the outside of the cubby, covering my other electronics. But installing it inside that cubby hole while holding the giant new TV up was going to be a nightmare, so I had Geek Squad handle it. Seemed to be a two-man job, but they only sent one guy. Well, evidently the one guy was Superman, because he did everything PERFECTLY. Really nice guy too. If I could give him more than five stars, I surely would.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv delivery and mounting was done all at the same time. The agents that did the mounting and connection picked up the tv and brought it with them. Very professional, pulled up one of my streaming apps so it was easy for me to access.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
A silver lining
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gig squad were the ones who installed the TV wall mount and made a suggestion that we switch out the wall mounts because of the new construction good choice the TV looks fabulous sing us the war Cree picture
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad for the complete install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did a great job installing my new LG G3 OLED TV and my LG GX soundbar. Installation went smoothly and the installers were courteous and professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were knowledgeable and professional. They uncovered an unexpected problem and were able to resolve it. Very pleased with this service!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an amazing job with installing my TV. They took the time to show me features about my TV I was unaware of. They were quick, effective, and professional at all times.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
