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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1201 Showing 24,001-24,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied. The tech was very knowledgeable about his job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great. They helped our mom who is 84 so she could undersstand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great to set up the 98" TV. Don't try it yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely nothing to complain about. The entire TV, mounting and cable installation was completed within an hour. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV mounted. Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job performed. So much satisfied. Thank you geeks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, efficient, and professional. The Geek Squad staff explained the procedure and were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his team member went above and beyond when they installed the tv. Five star customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to use the Geek Squad. Lead time was to long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need one!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the color. The guys that installed the tv were very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I expected someone from The Geek Squad, it was actually a third party installer who arrived and installed my Samsung Frame TV. He did an excellent job and I was very satisfied with his service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and efficient tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe and efficient tv mounting. Nice I could purchase my own mount & have them hook up mount safely to tv & then to wall. Still up & mounted to wall & full motion is working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to install the TV were great!! The were very fast and efficient. Friendly and respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job on installation and hiding the wires. They were also knowledgeable and courteous, and gave a tutorial about our TV and soundbar works and the features,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Broke My TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Frame TV was not mounted and installed properly and ended up falling and breaking the same day (almost 4 weeks ago). After multiple calls to Best Buy and Geek Squad I’m still waiting on a solution. What’s most annoying is I could have broken my TV for free. I didn’t need to pay someone else $249 to do it for me. Why won’t you at least refund my Geek Squad charge?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so professional and friendly. Did the job neatly and fast. Very polite. Knew what to do and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician was accompanied by a trainee, so the process was longer than usual. This limited installation questions and complicated day of appointment communications. Technician was good and installation was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, strong extension for your TV. Hides well in the background to display and support your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! TV mounted, installed and working perfectly! Professional & knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted and Installed New TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Class Experience! Great teamwork demonstrated! They were very efficient and knowledgeable, were able to reset and problem solve system to my needs while explaining details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came in and assessed our situation. They had to reorder the tv and assessed we needed a receiver and did it all with a smile! They came back and installed the next day! Great service!

    I would recommend this to a friend