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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1202 Showing 24,021-24,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad gave me EXCELLENT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Angie Wass & her crew is the best. She truly puts the customer 1st in excellent Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs my tv so fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came from Best Buy his name is Marcin . He is so nice guy. He mourns my tv so fast and he too friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv set up service by Manuel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manuel from the Avondale AZ store did the install and set up. He was the best. You have a great employee. Give him a raise and promotion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and educational.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Patient and very nice in answering my many questions, very informative. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - highly recommend. Communication was perfect from the techs - calls and texts about arrival time kept us informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! Their installation is great as is the help I’ve received on working my devices. This is a low profile mount perfect for what I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent arrived on time, was very professional and helpful. mounted and installed my tv with ease and very quickly. Cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service. The person who installed our TV was very professional and knowledgeable. Also he installed our TV quickly and we haven't had any problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick And Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech when I bought appliances late last year so mounting my new TV was free. Great service and quick, quality install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY....No Bologny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with amazing picture and brilliant colors, it has become addictiv to watch! And at 65", it's a perfect size unit for our condo wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant came to the house on time, clearly indicated what we needed. The installers were professional and accurate and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely satisfied with the installation of my television. The gentleman called in advance to alert me of his arrival time, he was very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV, Sound Bar & Free Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drake was the salesman who went above and beyond and I was well pleased with the two tech guys who hung tv and sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Service... Start to Finish!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier about the excellent job the Geek Squad guys did with the mounting and setup for my new Sony 55" TV. These guys know what they're doing and actually care about doing it right. Highly recommended!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They took care of everything and mounted my 82” tv and sound bar for the maximum effect. They were very professional and courteous! Doc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people -- they even set up an antenna for the TV because we didn't know how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time with advanced phone notification. They were both professional and answered all our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this service because the TV was too big for us to mount. The installer tried to upgrade us to the deluxe install, and he succeeded. The process was good, but we had to cut some wire ties after they left in order to fit the wiring in our cable channel cover that was installed previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are comfortable with your AV system, this service is great. The technicians did not assist with network set up with this level of service. If you can add the TV to your network save money and use this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was quick and professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. installation for my 82" Samsung was quick and professionally installed. The only downside was the timing. I choose from 9am - 12pm but they came a little later after 1:00 pm. Other than that both installers were knowledgeable and guided me with my tv setup.

    I would recommend this to a friend