Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1204 Showing 24,061-24,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Recent install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does stars mean to u? This is a problem with ur software that a minimum of characters is required… just saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad for TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional TV installation service. The Best Buy time was in time, they were very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Mounting service I received was PERFECT in every way. The techs who came out were professional and met all of my needs. I highly recommend the Geek Squad tech Your; he was amazing and is an asset to this company!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you're at all handy, just do it yourself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge waste of time and money. If you are at all handy, just hang your TV yourself. Our TV was first hung lop sided, and we had to argue with the tech to fix that. We received no guidance after the installation on operation of our mount or tv functionality, and they did not put the wires through our wall as we had been told would happen. After the tech left, we realized it was not-centered over our fireplace by multiple inches. After an hour on the phone with customer service, we were able to schedule a time a week later for the tech to come back out. The tech was 3 hours late to our second appointment window, and was extremely rude about having to come back out. He made adjustments to our mount and fixed the issue, while complaining that corporate hadn't passed along a message to us on how to fix the issue ourselves (in fairness to him - they hadn't). While our issues were eventually resolved, this service was NOT worth the hassle or the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents once again were great. All 3 tv and sound bars mounted and hooked up. Asked if I liked the height on the tv before drilling and mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Install - Dan is great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install the TV and I am very glad I did. Dan was great, very knowledgeable. He set everything up including my existing components and everything is working great. Thanks for making it so easy Dan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install and very courteous reps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent 4 reps to install our TV's on 3 walls. I get nervous handling these large TVs, but they were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy TV on a wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy came to my home and mounted my 55" television above the fireplace. The mount I bought worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs came and install my tv with no issues and gave me some advice. They arrive on time and left in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad guys were great I want them back if i need geek squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dream Team Geek Squad - Alex & Kyle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Kyle were THE BEST Geek Squad installers of new Samsung and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgable and friendly. Did a great job, respectful of my property and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how sturdy and strong the mount feels. I can literally use it how I choose. A must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job installing my new tv and making it work in the limited space i have. they also helped me get my old tv ready to donate to goodwill. thank you so much guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked up all my devices to it. They did it really fast and now I don't have to worry about it falling off the wall because I did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely pleasant skilled and efficient with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job , very efficient and effective. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very polite, mounted Tv where we wanted it, hooked all components & devices for us. They answered questions. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Installation/mounting was quick.highly recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Servie

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, Dave, Chris and Jake were outstanding. Performed their work in an outstanding manner. Had smiles and were very friendly. Would recommend all of them anytime to anyone. Thanks so much

    I would recommend this to a friend