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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1206 Showing 24,101-24,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a wonderful job in mounting our tv. He moved it from the living room to the den. Very neat, cleaned up after him self. The Geek are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job on Tv mount and TV installation! They were very professional and educational on TV functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was professional, timely and happy with the finish product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and professional. They consulted me, and they did a great job. They were also very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV. They were knowledgeable and quick. Most importantly they came on time and finished in a timely manner and didn't hold my day hostage. Plus the techs were great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but late service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great but they came way after the estimated time of the service call. Scheduled for 7AM-1PM and showed up at 4PM. Because they were behind schedule they did the job, but I could tell they were anxious to get on to the next job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Becareful of hidden fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and it was well done. Prior to the agent calling, he asked if it was over a fireplace and I mentioned yes but the fireplace is not in use. We were charged an additional fee for mounting the TV on the wall over the fireplace. The task was quick and wouldn't have been any different if it wasn't over the fireplace. I'm rating this a 3 star because of the hidden fees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were knowledgable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys mounted the TV to the wall and reinstalled all the devices. They cleaned up after themselves and where very helpful in explaining the features of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TopNotchGeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally impressed with the Geek Squad and what a great crew that did it and great to work with. Top notch work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to good service. Im hoping to have Bestbuy handle all installeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from the Geek Squad was professional, polite, spent time placing TV correctly and was patient when I had to log on the the network and download the ATT Tv app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was replacing a smaller TV and it is awesome and the price was well below what I have paid for smaller TV's in the past. The Geek Squad Service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount worked perfectly with the new OLED TV and the installer did a great job installing the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came on time but was delivered to the driveway and not my door. Two parts were broken upon opening the box but Sauder is replacing the parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was great! He knew exactly what he was doing and got the job done quickly. He was here right when he said he would be and really knew his stuff. I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happytvsetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did requisite job of hooking up tv and sound bar replacing former tv to drop line cable and mount purchased in 2013. Definitely was not a DIY for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Done Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, like always. Prompt and to the point. They explain each and everything to you and make sure you understand how everything works;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home gym is enhanced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good decision. I needed to have the TV hooked up so that I can stream while on the treadmill. The installer tweaked it to make the experience better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were courteous and they even have a covers for their shoes when they came in to install my TV. They even went back to their store to get the other TV mount I need to mount the TV I replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Real Pros

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team did a great job of mounting my 65" Sony. Well worth the money to do it right. They know exactly how high to mount and made sure it was just the way I wanted it. So happy with my new tv,

    I would recommend this to a friend