Customer Ratings & Reviews

The agent was very knowledgeable and courteous. He was very efficient. He was very mannerly and he cleaned up everything behind himself.

It looks amazing. I was very satisfied with the work and about three people showed up and they got the job done supper fast.

So what's a person to do when they want to set up their TV ? Never fear, Geek Squad is here to my rescue. In no time I had show time. I can always count on The Geek

Just a very good job buy the young men that came out to put my TV mounted on my wall love it more room and I am very pleased with the workmanship

Sony TV one of the best,the colors,the I got it for the best price, thank you so much

Just an overall great experience and look forward to doing business with them for years to come. Thank you Best Buy

They squad knows their stuff! Three large screen TV set up perfectly This was very important part of our purchase and was more valuable than the cost.

The install gentleman was fast and professional. He called ahead to provide an ETA.

The Geek Squad provided exceptional service. They mounted a Sony 75 inch tv in our master bedroom in less than an hour and cleaned up before they left. We will be using them again!

Slow. Polite but slower than I thought it would take.

The Installers were on time and very professional, The install was quick and clean, my 65inch TV looks AWESOME on my wall...Thanks

I highly recommend this because it’s Better to be safe than sorry, you just never know when you could need it.Geek squad were really nice and professional

The geek squad was awesome. Very professional, informative and helpful when asked question. They knew what they were doing.

I highly recommend this service. The tech was very friendly and helpful. He helped us set up a number of streaming services and was very patient with us.

Excellent work by the team and professionals. The best teamwork I have seen in many a year.

This was the first time I had used Geek Squad for an install. Tech was on time (even a little early, when does that happen?) knowledgeable, patient, and friendly.

I had three mounts and 4 TV’s that I purchased at Best Buy. One of the mounts was not the mount I ordered and needed replacement. One of the mounts was broken which did not become apparent until the contractor left. I reordered two of the mounts and prior to them being replaced noticed that the sales clerk had ordered the wrong size mounts. Back to the store for the third time. Since I had paid the $200 to be a Total Tech Member, I thought I would use the phone support folks. DO NOT WASTE YOUR TIME CALLING PHONE SUPPORT! After being transferred 6 times, I gave up. Back to the store.

The guys were great !! Professional, Courteous and cleaned up after themselves

Installation team was excellent, very knowledgeable and made sure everything worked correctly.

The agent was very knowledgeable and friendly. He made sure all my devices were connected