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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1210 Showing 24,181-24,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas were Fantastic! Couldn’t ask for a better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very polite, knowledgeable, efficient educator installers. They were both so very nice, patient and taught me what I needed to know. Wonderful Staff. An asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to have the T.V. hung in my Daughter's Room. It gives her much more room to walk around. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing and their set up included educating us on use of the remotes and set up for easy use of menus and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and proficient. Share couple recommendation on use. V. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are very knowledgable and helpful. They mounted our tv quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done! We were impressed by their communication and politeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my SimpiSafe add on cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job of getting my cameras connected and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for new TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have my TV mounted, but I did get setup with Blu-ray and DirecTV. It went great. I was informed of what was being done and provided training/instructions on operations after the setup. Geek Squad, Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed in less than 30mins. The men took their time and made sure they knew exactly what I wanted. I love my newly mounted television! Will be using them again soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS installed all my audio devices perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the rear speakers of my Bose System, the rear speakers through a wi-fi device, corrected the previous universal remote installation, also mu bose headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Knowledgeable and pleasant tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The tech was exceptional. Knew what was going on,smart,efficient,perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and on time . I was well pleased with the team . They combined all the every day functions into one remote: channel change, volume and on/off. I really like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV, great price during Black Friday and great Geek Squad service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial misstep by Best Buy but they fixed everyth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally they got the mount size wrong after I waited 2 weeks for installation which required another appointment a week later. However, they got it right then and from the store manager to the installers, everyone was professional, helpful and made sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once we got an appointment that part was difficult but once the appointment the techs team that came were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Record breaking set up time by the geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in less than 30 minutes and set it up to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a stellar job installing my 75" TV above my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, efficient and followed through due to cable and tv capability issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had tough time getting the old mount out / they were patient and they did a good job installing the new TV and mount

    I would recommend this to a friend