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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1211 Showing 24,201-24,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket was the perfect fit for the space. It offered enough access in case cables needed to be replaced in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was superb. He explained everything and set everything up. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65" tv and connected my soundbar quickly. Also explained previously unknown features. Great work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my 75” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job of installation but failed to set up a single remote control for TV. Told me it was not possible to use one remote. I set it up shortly after the technician left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew...tyvm 4 your help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a very good job for us, along with giving us information on usage. tyvm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed system efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Wish they would have given us a printed user manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service from the Geek Squad (Victor and David) when they delivered and installed our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed our TV were phenomenal! They were able to mount our tv onto our tile fireplace without any issues. They also provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were perfect and professional both times that they came out to mount the TVs. 1st the Samsung 65 inch., then the Sony. Each time they were far more than what I expected. Really excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed my Samsung Frame 65” TV. They were knowledgeable and professional. I would recommend the Geek Squad team..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and got the job done perfectly. No mess and very prompt on getting the job done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time and did a great job. Couldn't ask for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technicians were great. Hung tv and cleaned up all mess. Made sure I understood the operation and answered all my questions. I felt it was worth the extra cost for the quality service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installation was top notch. Excellent service all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I’ve gotten externally in a while. I usually would do it myself but the large TV was limiting my ability to do it without assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it pretty quickly- geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great that came out to install the large tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly mounted my TV and hooked it up. They were very respectful of social distancing in my home, and wore PPE the entire time. Very positive, professional experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're Pensioners... Can't do without the great service provided by the Geekie squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation with eye for detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. The agents displayed excellent team work. They were well prepared and each appeared to have predetermined responsibilities. They were very precise and strived for perfection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When they're gone they're gone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen arrived a little early for their Friday appointment and got right to work. They had the TV set up, tuned in and everything ready to go in a very short time. I have hearing aids and they are hooked up to the TV. My wife uses the surround sound, there is a lag between my hearing aids and the surround sound which makes me hear an echo effect. I called the installers (as instructed) on Monday and again on Wednesday, that was a week ago and still nothing.

    I would recommend this to a friend