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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1212 Showing 24,221-24,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation was quick and easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very helpful and nice. They installed 3 TV's. They checked to make sure they were installing in the correct location. They made sure I knew how to use equipment before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breezy installation with friendly service. We had no issues as they were very professional with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the T V and had to move the mounting bracket in record time and reconnected the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture shows sharp, be able to watch Netflix and yourtub on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addy did a wonderful job taking care of our hookup and resolving issues with the operation of our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Thank goodness y’all had a back up mount on the truck. The mount I purchased would not work. Great installing team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, time wise, quality, very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geeksquad TV and Wall Mount Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They explained everything and set up the cable and the sound bar and cleaned out all the debris as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad doesn't always know best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my soundbar. The soundbar was supposed to be attached to the TV, but was attached to the wall instead because the attachment pieces were backwards. I wanted my TV flush to the ceiling like my old TV. The agent insisted that was not the right place for a TV and talked me into lowering it. I hate how low it is on the wall, if on our couch, can't see TV past the chair. None of the furniture I've looked at for under the TV fits because it's so low. I never should have listened to him because I now have to find someone to raise the TV higher. Because the soundbar was attached to the wall, there will now be visible holes when everything is moved up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. They were on time. A very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my sound bar and walked me through the different settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was courteous, helpful and worked in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & mounted it. Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time. Wonderful install. Left area clean. Would highly recommend this Geek Squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech is the best. They warranty for two years but the best part I think is that they will install item for free. Worth it right there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech is the best. They warranty for two years but the best part I think is that they will install item for free. Worth it right there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication service. From making the appointment to the Techs. Communicating with us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who installed did a great Job. Had trouble with geek squad customer service. Had to call mutiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Musical Chairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad deliver and set up our new TV. They also moved our old TV to the Master Bedroom and set it up. They then moved the old TV to the Guest Bedroom and set it up. Thus the Musical TV's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time and very friendly. They set up very quick and connected to every thing that needed to be connected. Could have put a cover on wires to give a finished look but they did tie the wires together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to mount the tv were amazing. Excellent customer service.

    I would recommend this to a friend