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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1213 Showing 24,241-24,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Exactly What You Wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are terrific. We have hired them for two additional jobs since. Polite. Professional. A pleasure when one gets good people. Exactly like you imagine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Miss Them Already!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis and his assistant were fantastic. They were careful from start to finish and very communicative, which was great. Explained everything in detail. Fantastic service. Thanks Geek Squad and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging tv up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging the Tv up very nice. Time and respect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on 98” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and did a great job getting a 98” mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job installing my TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of TV was fantastic. All sound equipment was configured and wore concealed or bound to completely work with existing wiring. Absolutely would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job of giving me a small window for when they would arrive and keeping me updated the day of. They were very professional and made wall mounting a TV a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was completely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful. He remained on site until we understood and were completely satisficed. We were given a contact cell number if we had any other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent curtious, professional customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far all the geek squad guys that have come to my home have been knowledgeable, clean and courteous, most of these guys could start their own service, but good for us that best buy seems to recruit good people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on living room wall and cables organized and setup completed properly. Very pleased except for a little dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and knew what they were doing!! I bought 2-65" TV's and it took a little over an hour to mount both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the 200 yearly sub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeee beat buy total tech its the BEST. and 100% worth the money it pays for itself. Great service and employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job mounting my 75 inch sony tv. All hook ups were made and tested before leaving. The team was professional and cleaned everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Geek customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team installed my tv. They even set up with existing equipment bought previously from Best Buy. Be sure to add service plan to your new tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount fits perfectly, swivel well and pivot correctly for my angle since the tv is mounted high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and understood exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, thank you. I'm sorry this review is late but from what I remember everything went smoothly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and clean. They were very nice and competent in their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting a 75 inch TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and worked very clean and exactly what I needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals in guality service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service professionals in setup and instructions. They also maintained the cleanliness of the work environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent in setting up my new in home theatre. They showed me how to work my new sonos sound system

    I would recommend this to a friend