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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1215 Showing 24,281-24,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed this quick and easy and makes my tvs look beautiful on the walls. They stuck to their time slot and were super professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was thorough and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my smart tv and connected it to all my devices. They made sure I knew how to operate the tv using the remotes for my tv, cable, and blue ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job and Great Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Geek Squad to set up my tv in a new house (it has surround sound hooked up to a home theater speaker system). They did a great job and advised me what to buy to hook up the rest of the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job! I enjoyed working with them and was happy they suggested a sound bar mounting device as opposed to drilling more holes in my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done, knowledgeable, professional, friendly, accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent/tech was friendly and timely. The install process was smooth and I am really happy with the process and outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second TV install with mount and very pleased with the Geek Squad. They are very efficient and I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and professional. Performed job neatly and quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We didn’t have the bolt on part so we hung it.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Feel like it can hold anything. It hides behind the tv beautifully. We mounted it because geek squad doesn’t seem to have all the parts they need.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and quick to set everything up. They had all tools required, cleaned up before and after installation, and briefed us on what they did and the operation of the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Mark, mounted my newly purchased 4K tv, along with a fire stick and sound bar meticulously along with a comprehensive tutorial on how everything works... Much Appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service ! Fast and easy ! Professional staff on time too !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal when it was included via TotalTech Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal when it was included via TotalTech Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting my TV correctly the first time. Very professional, courteous and knowledgeable. Well worth the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Geek Squaders!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came, as scheduled,...and said, "wait, your walls are too fragile,...to presently hang this TV." I told them, shortly,...we'd be moving! They were helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad kept us well informed and completed the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents kept us well informed, provided updates and showed us TV mount height prior to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow got here on time. Set up my tv. I am so happy with the tv I purchased for my She Shed. It has quality sound which is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount firbtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all components, tv wall mount, cables and tv to the wall. They were very professional and got the job done quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I came in to get information on mounting my TV, the guy I spoke with was very helpful. My concern was that I wanted the TV mounted with all the cords hidden. He directed me to an installation package I would need as well as a TV mount. Fast forward to installation day and the installers have already drilled holes for mounting and inform me that the HDMI and optical cables can be hidden, but not the power cord unless I "buy up" to the package that will provider this service. This seems like ambush sales tactics. I knew what I wanted the finished product to be so if I was made aware of this in store it wouldn't have been a big deal. Otherwise, the installation looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men knew what they were doing for in my house the studs are very hard to find,They managed to find them and installed the wall mount for my new Sony tv and the t.v as well.Couldn't ask for a better job.

    I would recommend this to a friend