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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1216 Showing 24,301-24,320 of 38,693 reviews
  • Rated 4 out of 5 stars

    would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total tech support is a bonus as the costs to have stuff done are low. my only issue is that the sales staff arent as knowledgeable as the tech so i ended up having to purchase stuff from the tech and returning stuff which i didn't need which is a customer service nightmare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad arrived on time and was fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrive on time and installed my TV exactly where I wanted it. They were pleasant and took the cartons away and set up my old TV. I have already recommended them to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This individual did a great job on one TV. Sadly he couldn't mount our new Sony where we wanted due to the construction of the wall. We had to do it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and didn't want to mess around with mounting my tv. The geek squad install agent showed up on time and was very professional! The service did not take very long and it looks great!!! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and installed the nest camera. The services were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time’s the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with the initial unit, but Best Buy replaced it without hesitation. Good television, great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and on time! The job was quick and clean. I was skeptical before due to some of the other reviews however they were amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think about it, Just do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers hung our TV on a brick fireplace and didn't make a mess!!! They actually made it look easy and the set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians provided great/fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. This is one of the best combined features of total tech membership. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service help me make my living room into a theater. I would recommend them to my friends and family. They are number one and are very courteous. Fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full motion mount was installed with not issues; new 60" TV installed and connected to all my devices. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Geek Squad was efficient and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are quick and know what their doing I Neil always recommend them no matter what it’s for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great. I highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They arrived on time. Mounted the tv and set it up and cleaned up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made more than one trip to get it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 85" tv in less than a half an hour. Super professional and friendly techs were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great, policte, quick and friendly. Did a great job with placement and centering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents were polite and professional. They installed my TV quickly and were patient enough to go over TV settings, features and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was great and easy, just let them handle the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended for Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in the Geek Squad to install and mount the new 43" Samsung TX since I didn't want any wires showing. The TV was installed using wireless receiver mounted to back. Plan executed and a job well done.

    I would recommend this to a friend