Customer Ratings & Reviews

The agent was very professional and efficient in his work. We were very pleased with his ability as he demonstrated he knew what he was doing.

Matt and his assistant were very knowledgeable and efficient.

Very easy process having it installed by Best Buy. Also the mount they recommended was an excellent choice for the price.

Installers were polite and neat. Took time to help me set up the TV

Our TV is huge and very heavy; these guys had absolutely no problem installing it. They're awesome!

The Geek Squad came at the correct time, installed my TV and Sound Bar on the wall, and set up the WiFi and remote in no time. They showed me how to operate and asked if I had any questions before leaving.

Upon entering my home they covered their shoes. They got the job done and would not accept a tip for their services. I am extremely pleased and would recommend GS to family and friends.

Service was great showed up on time and were very helpful on instructions for new TV. Also, cleaned up and did not leave a mess.

The team was prompt, quick, and professional. I have a 3 in 1 Stand they attached the TV too. Less work than wall mount but same price. They had all the hardware for setup except an extender for my coaxial cable. Unfortunate because it left me moving my TV stand and wrapping my own cords.

The service was excellent, they arrived on time and installed my tv exactly where I wanted and in just a couple minutes.

My entire experience with Best Buy and the Geek squad was outstanding from start to finish. I would highly recommend both for your purchases and IT support.

The Greek Squad Service was Great and they was very helpful explaining how to use everything. So glad I had Total Tech with them well worth the money.

The crew installed the mounting bracket, hooked up connections and mounted our older 60 inch TV. They made sure it was working correctly. I only had to enter logins for accounts.

Not a big fan of the installers. They were courteous but attempted to sell a cable that was not needed and provided no introductory training to the customers. We expected more from the $250+ service. Also, the mount was never installed.

Awesomely professional. With knowledge and experience with setting up your home theaters systems. Quick and courteous. An willing to answer questions on the fly. I would not hesitate to call on them again.

Geek squad refused to put new mount up on brick. Connected speakers but did not put in back of tv but in cable. Cannot get sound for youtube or facebook. Said didn't have a long enough cord but went down to other tv and found it. Said we didn't need it that for our purposes the cable was good enough. Sound not in sync and can't adjust with cord in cable box. Can't find the hole in back of tv with current setup. Seems the team does not receive the copious notes left for them so they arrive not prepared to do work. would like to get the sound hook up changed. after several cancellations finding the situation interminable

The agents fixed the mount nd installed the TV quickly and professionally. The Geek squad is really professional.

Geek Squad arrived on time to wall mount my 77" Sony TV. Very knowledgeable and extremely professional. No issues at all.

Very smooth install. Both techs knew what they were doing. Good briefing on features of tv.

I watched as the agents quickly installed my new TV and soundbar, programmed the remote, and updated the software. Excellent work! Thank you!