Customer Ratings & Reviews

Purchased the geek plan with our tv. Both installers were professional and courtious. They did the job quickly, took precautions to keep our home clean while working and cleaned up after the install. They also stayed with us to answer ALL of our questions and provided additional information we had not thought to ask about.

the agent from geek squad was pretty knowledgable on the field and installed it like a pro. Gave us good recommendations and suggestions to follow. I would always avoid third party and wait for geek squad person to install anything for my home. Clean work.

The Geek Squad (guys) were very professional and knowledgeable. The guys customer service were excellent. They explained all the features on the television and sound bar.

The Geek Squad did an amazing job installing and setting up the tv

Excellent picture and colors. Easy to use. Love it!! the Geek Squad installed the TV on the wall with a mount I purchased. They were professional, timely, helpful & professional. The Geek Squad package we love and purchase one for every purchase that has it available. Worth the money.

The Geek Squad has installed my new television and did a Great Job! The put the new tv mount on the wall, attached the tv, set up all of my remotes, went over everything and then took away all boxes and trash. I really truly appreciate all of their help! I would recommend them to my friends and family and definitely use them again and again!

The Geek Squad agents delivered, mounted and connected my devices in a very professional manner. They were on time and made sure we knew how everything worked.

Great job, efficient, clean and knowledgeable. Thanks Geek Squad.

Excellent job by John and Larry ! On time and quality conscious.

Geek squad is just amazing. Called the day prior to make sure I had everything to mount the television. And gave me a more exact time frame as until when they would arrive to do the installation. Very professional and honest. Will definitely use geek squad again.

The technician came in before the scheduled time and set things up quickly. He explained how the set up works and knew his works inside out. He was an excellent with his service and very concerned customer’s needs. Thank you so much for proving such an amazing installation and being a great helper!!!

It was really good for the TV that we bought with it. Really liked that this could be used for multiple TV sizes, and installation was simple. Would recommend.

The guys who came and mounted the TV were great! They did a great job and were very professional. This is why I have Total Tech Support - this kind of amazing service by the Geek Squad!

I’ve heard of the Geek Squad and what they do for a while now but just recently signed up. My first installation was problem free and have no complaints. They were friendly and professional. They asked me questions before installation to make sure it was where I wanted it. And they showed me how to use my television before leaving.

I purchased a new TV to replace one that was storm damaged and the Geek Squad provided white glove service in setting up the larger TV, adjusting the mount accordingly, and setting up the functions on the TV. Once done, they packed up all the packaging and debris and carried it away. Chris B always does great work!

Best Buy team came to my house to help set up my tv. They were extremely professional and did a fantastic job. They also helped me install a roku so I could stream my cable app downstairs so that I didn’t have to use cables which would have looked terrible in my living room. Also had great sense of humor!! Highly recommended

The “Squad” mounted tv and connected to my devices. They also gave me advice re parts necessary for another tv setup. They were knowledgeable and efficient and left no mess.

The Geek Squad people were very knowledgeable and tried very hard to get the installation accomplished. Unfortunately there were a few hiccups and they had to return a couple of times. But it's all working well now and we love the results.

OMG was that the best $150 I ever spent. The Geeks had a very complex installation and with less than inches they did it! A total MacGyver team they went the extra distance to make it swing over from living room to bedroom in our tiny chalet! I’m talking modifying book cases and more. I’m pretty much good with tools but it would have taken me all day to what Jeff and his partner did in a couple hours. I went to the store specifically to tell management how satisfied I was with his Geek Squad installed team and especially with all that they did.

The agent mounted my tv and connected everything. He took his time and showed me how to navigate the tv. I’m extremely pleased with the serviced provided by the agent named Kushtrim, very knowledgeable, friendly and helpful.