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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1228 Showing 24,541-24,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Moved, so second install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was second installment for this 70”. Boards were not easily located so it took them a little while. Eventually they were successful, hanging the tv right where it should be. Great job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher and Chris were great installed two TV mounts and TV’s very quick. Helped with WiFi and TV functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out to install the bracket took his time to measure the space and make sure the TV hung exactly as I wanted it to. He even had a few creative ideas which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv was defective but Best Buy made the replacement very easy and the Geek Squad came back to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, he was patient, kind, communicate well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very friendly and professional. My only gripe would be that I had to pay an extra unexpected $100 out of my pocket because they installed my TV on top of my electronic fireplace. Not the staff's fault, but I wish the website would have asked this question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad worked quickly and efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brody and his group were excellent and always so helpful! They installed several TVs, and were so nice! We highly recommend them ! THANKS, BRODY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed up on time and the install was d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job and answered all questions to make me feel comfortable with the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen we very polite. Trash was removed and space was returned the way it was. More training could be done for installing without a stud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, fast and easy! Nice people too! I could have never installed it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They called me about two hours before the installation time and started a hour early. The Geek squad was quick and clean-up after themselves. Great Job Team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and set up everything as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great!! Excellent professional work & service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for sending 2 very knowledgeable and efficient representatives to setup and install my LG. Everything went smoothly. They were very prompt it took hardly any time at all to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts on the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by two knowledgeable men! They were quick, competent and very neat. Definitely will use this survive again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class service, very knowledgeable and experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two agents, both were very good and knew the product. Install went quick and easy. They set up the remote also, easy to understand and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Technicians awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful. Answered by questions. Arrived on time. Cleaned everything before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They show up on time, know what they’re doing and are efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent by the two guys installed my mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and excellent service by the two guys that helped me!

    I would recommend this to a friend