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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1232 Showing 24,621-24,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Installed & mounted tv with soundbar professionally. Appreciated their time spent explaining TV remote & usage with internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Hanging The TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for being so prompt and professional, it was such a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and experience. They answered our questions and understood our concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional. Guys were on their game. Took the time to make sure things were set-up just the way we wanted it. Will always use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I ever spent. The guys were great and I don’t have to worry about the mounting or connections being done right. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did and out standing job! They where very complete and careful. Answered all my questions and made sure I knew completely about the TV and how to operate. I am so happy I had them install the T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgable tech. Carefully explained how to use all remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional and efficient. It is a great feeling to know that their services are available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, the Geek Squad has come to my rescue. They have proven to be reliable over the many years that I've been a Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks recommended the height for the TV. I never took into consideration the length of cords and cables. Good call on their part. They were neat, clean and efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its finally up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first geek left making me reschedule since there were flooring guys in the other part of the house and had left trash in the install room. Did not give me 5 minutes to move it. then tried to drive off with the TV. I made him put it in the garage. 0 stars for that Geek. The second guy was quick and great at installing. But he did not connect or help setup anything. I'm still trying to figure how to connect and make some things work. 5 star installation for this guy. Overall 2 stars to best buy. I will try my best to never use best buy again.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We're glad to hear the TV was able to be mounted by the second Agent. We’re sorry for the inconvenience that this caused you. If you have any questions or concerns regarding your service or purchased products please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent made the process very quick and easy - explained everything and did a quality job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly & showed me what new features my TV had to offer such as Hulu, Netflix, YouTube etc; Very knowledgeable & helpful team. Thanks Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home assistant program, they could you before to confirm hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick and efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowlogeable at installing my tv. They were on time and helped me understand my new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so professional and very respectful of my house while installing mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was prompt, courteous, and professional. Did a great job setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was excellent. Very helpful and good quality work. Really really really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a flat bracket. Installed and cleaned up. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Jay were polite and good at what the do. Quick installation and didn’t leave a mess behind. Thanks guys!

    I would recommend this to a friend