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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1235 Showing 24,681-24,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional and very thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who did the installation were wonderful. They were patient, and very professional. After the installation, they cleaned up after themselves. That is A+++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my TV were great. I only wish Best Buy would have told me I needed a TV mount beforehand. I feel like I could have gotten a better deal than buying on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounting Service is simple n quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, careful and meticulous workmanship on mounting my TV. The Greek Squad cleaned up afterwards and asked whether to keep or take the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and customer support ! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, in and out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen came in and set up my TV on the wall. I asked them to center it, they did a pretty good job. Fairly cleanly and respected my household and slid on some boot covers for my carpeted house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bud's Take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome. My wife and I are very happy we purchased the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad technitions were the Best. They installed and setup flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way it should work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient installation and patient guidance in explaining the adjustments with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took down and mounted tv in new house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and really listened to how we wanted the tv mounted in our new house. Would hire them again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant and professional. The functions on the remote for the replacement TV is not working like it did with the first TV purchased. Not sure what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My LG Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thrilled with my 86" LG. It not fits the space perfectly, the picture and sound give the feeling of being in a theatre.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job. They called in advance, arrived on time, and finished on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup was very smooth except they were very late on appointment time but the driver at least called.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Showed up on time, and were very knowledgeable about their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent helped me better understand my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was prompt, and complete, and fast. And the agent was clearly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Perfect and quick. They did it fast..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great and customer friendly. Service was efficient, clean and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was the name of our tech, he was neat (very), quick, efficient, knowledgeable and extremely professional. Well worth becoming a member of the Geek Squad Service! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    late start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only getting a 4 star because they had a 3 hour window and they arrived after the window...It was only a couple of minutes, but I had to take off work and they were late. The install went fine and the 2 gentlemen who did the install did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to go with installation by the pros and we do not regret it. The installers were prompt, quick, knowledgeable, and even cleaned up after themselves!

    I would recommend this to a friend