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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1237 Showing 24,721-24,740 of 38,693 reviews
  • Rated 4 out of 5 stars

    No resolution to issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was good except for the long range of hours that the installation was going to take place. They had to come 3 different times for the same issue. And I still haven’t had a resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Tech/Installer great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil, our Geek Squad installer, was great. He was knowledgeable, efficient, and thorough. He also helped us figure out how to stream live TV. Couldn't have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who did the installation for the TV mounts and In-Wall wiring were knowledgeable, friendly, professional, and accommodating. I would not hesitate to use these services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excels, once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Couldn’t have asked for anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys came in and installed my TV above the fireplace. They were quick, professional and didn’t make a mess. I am very happy with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarlC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more satisfied with the Geek Squad. They were exceptionaly professional installing my TV and removing all the litter after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are amazing, professional, and fast. Wall mount and TV were up in less than 30 minutes and they connected my DVD player and my fire stick without me even asking them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the TV. Were efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Lewis was awesome! Did a great job! Took a very consultative approach and respected the space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job and gave me a quick rundown on what they will be doing and how things operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ----------------------------------------------

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a great job and fast---------------------------------------------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roque did a perfect, precise mounting of the tv(s)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people - fast, efficient and very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly and were very knowledgeable . They got my TV mounted and up and running fairly quickly and were great about explaining everything they were doing. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable, quick to determine what they needed to do and efficient. Could not have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very polite and professional, asked us for feedback and ideas on where to mount as well as giving us their opinion for optimal viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Guys Were Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were thrilled by the professionalism of our install team. They took their time. Figured out a workaround for one electrical issue and when they left we were in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the services. The gentleman came out and didn't take long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supreme customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very helpful and extremely knowledgeable about making sure the mount was secured to my satisfaction. Bery patient as well. Their main concern was accuracy and making sure i was completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done, protocols were observed amd respected in our home as the job was being done which we really appreciated in this critical time of pandemic existence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sound Bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed the Sound bar did a great job. They also showed us how to maximize the sound quality based on the application we were in.

    I would recommend this to a friend