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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1239 Showing 24,761-24,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    They are very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and good service good quality products thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an expandable TV mounting bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and efficiently done, it was greatly appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional service. Mounting was secure and team was polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my speakers and surround soun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were so very happy with the service we received what a GREAT experience this was. customer service has not died with this Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, was great and mounted the tv at the right angel. They consulted me first before mounting and suggested a certain height. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were prompt and efficient could not have been any nicer or efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV for my brother as a house warming gift and qualified for a free mounting with purchase of a 75 in TV. Mounting crew came out and was fast, friendly and knowledgeable. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly Frank Fendal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a big screen removed and a new one installed. The service was fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was great. He adjusted the tv mount and explained the best way to maneuver it. He communicated well coordinating the appointment which was much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, they knew what they were doing, quick and excellent customer service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Installed my TV in a very professional and courteous manner. They also completed the initial setup of the TV and gave me preliminary instructions on how the TV functioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the tv great for movies and my ps5 the color the details in it its just amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad agents did a wonderful installation in attaching the wall mount along with our 65 inch LG TV. Answered my questions and gave instructions that were easy to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mislead on the bracket in the advertising. Good technician

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart and helpful geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a small debate on the TV's placement on the wall, the bracket was installed a little bit lower than I wanted. I can live with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and did a fantastic installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giy came and installed everything top motch. He was super friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really know their stuff and extremely friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenny747

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, courteous, informative, helpful! What more can you ask for

    I would recommend this to a friend