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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1240 Showing 24,781-24,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad has Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great people and they do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beautifull Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love my new tv is perfect and the guys in the store are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smiling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not say enough good comments about the great job Geek squad did to connect new tv. Used old sound bar and new wall bracket. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ELITE DUO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were SUPER polite, very knowledgeable & the mounted the TV & connected the soundbar fairly quickly. I wish ALL deliveries were this efficient. GEEK SQUAD is THE BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and mounting on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians who did a great job. Asked for and listened to my preferences during installation. Good communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing wall tv mount. I had already set-up tv so they gave great advice on apps and other products to use in conjunction with cable provider and apps. Very friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always amazing!! They did a great job mounting our tv! Very respectful to how high or low we wanted! Great at keeping us updated on arrival times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were extremely competent, friendly and on-time. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services have always been the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55" TV was delivered and installed quickly and the installer took away all the packaging. Best of all he showed us how to use the new controls and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so nice. Very professional and they knew their stuff. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent who installed our 75 inch Samsung was very knowledgeable and courteous. He answered all of our questions and took us through a tutorial on how to operate the TV and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had 3 different service people from Geek Squad and all of them were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job! I have used the Geek Squad many times and highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Projector install good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job of installing my projector, but as for the setup of adjusting the picture was not done. The guy who installed it said he needed to read up more on this new projector from JVC to learn more how to do the Tone Mapping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and answered all my questions. Both Billy and Patch are excellent technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Wall installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a great job installing my 75 inch Samsung tv. Cut the hole for the custom wall plug and install my Samsung wireless speakers system like a pro. Great service from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, we’re quick and friendly and made it look easy. I was dreading mounting that big of a tv myself and it’s been great and easy to adjust as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Outdoor Rated Television & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew from Best Buy not only recommended a great outdoor rated television but, also did a fantastic job of installation. I am very happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Mounted my TV on my wall no Mistake they did successfully job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad met all my expectations- Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted & connected my new TV-They did a thorough & efficent job

    I would recommend this to a friend