Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1247 Showing 24,921-24,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geeksquad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time early even very knowledgeable connected all of my equipment flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered our questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient installation after tricky removal of old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Chris were professional and efficient. They were on time and called to let me know how long it would be before their arrival. Love their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Top Notch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, connected, answered questions about my new set and accessories. Personable and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarzellaC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the service I received. My TV was expertly positioned and mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did excellent job mounting my tv. All cables and plugs are neatly disguised behind the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for providing this service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was so needed and your team was the best! Professional and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that showed up were very straight forward on what they were able to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great at there job. Knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your man came on a rainy day and was very careful ,took his shoes off before entering . First class job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, knowledgeable, professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Goldenberg was professional,knowledgeable, and went out of his way to solve my problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Know what your buying......

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a hundred year old house. It has paneling over lath plaster. EWWWW! We could not find a stud through the wall. Went to Best Buy where we were told they could "figure something out" which we took to mean they could find the studs and hang the tv on the wall like we wanted. Nope. They could do no better. I can read and plug stuff in. May take me longer but I could figure out how to program it. It looked pretty simple. I could get my daughter to help if needed. What we could not do is mount the tv on the wall and that was the only reason we went with installation. The Geek Squad guy was cool and attentive and the situation was not his fault. Just a shout out that they cannot mount a wall tv in all situations.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We should be able to measure the walls or scope them with our tools, and I'm sorry to hear you were not satisfied with the service you paid for. Call us over the phone at (800) 433-5778 to see if we can assign a new installer that could assist you with mounting your TV!

  • Rated 5 out of 5 stars

    Installation of tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and very helpful. No problems with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was Awsome, respectful, and friendly. It was a pleasure to have them in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Geek squad services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek squad services. The agent's pleasant to help with all my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad full of brave men/women

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done correctly and the television works! Yeah!! Since June we had dealt with nothing but problems, and no problems this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from Geek Squad arrived on time and took due care in removing the old set and installing the new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent mounted a 60" Samsung Q60a TV on wall of my covered patio. He did an excellent job. Very professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad scheduling, install and set-up was perf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew just what to do when uninstalling old and installing new tv and components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing a big tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, timely and professional installation - we were very pleased with the entire experience

    I would recommend this to a friend