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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1248 Showing 24,941-24,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad mounted new tv in man cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service with great support! The guys came in setup and programmed my sound bar with no problem. Great staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, tech fully explained the issues I had and fixed the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was heavy, but they have it stable attached to my wall and mounted the tv on it. This service is why I ordered my tv from BestBuy. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Geek squad are so professional. They know how to Install basic software which is so difficult otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the tv I purchased and the one I purchased before have been mounted on the walls. Both jobs were done wonderfully by personable and professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I would highly recommend them they’re efficient too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed an 85” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested another mounting bracket that was a better solution given weight and location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and AV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did double booking for my appointment. Geek Squad did visit my place but did not do anything as the work was already done by Magnolia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team that was sent over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates mounted and explained how to use the tv remote and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount swivels and tilts, holds a 75 inch tv -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was timely, polite, and professional. The installation was a breeze and we are thoroughly enjoying our new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very good at his job professional and very informative. I am very happy with all his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a phenomenal job installing my tv. They were fast and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs installed my 2 TVs and connected all necessary devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Multiple TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting my TV but the DirecTV remote control does not work on two of the TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Techs were very knowledgeable and professional. Walked me step by step on my setup. Cleaned up and made sure all my questions were answered. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professionally and efficiently explained the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. They were fast and thorough and friendly. I have mounted my own TV and it took me awhile. Geek squad mounted it faster than I ever could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good manners to start! Efficient and professional workmanship

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out as not so great as they changed my appointmentire I had set-up, but all in all a good job. I didn't get the mount in wanted do to wall structure, but they were able to get my TV mounted.

    I would recommend this to a friend