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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1249 Showing 24,961-24,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad install and set up was great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and set up my TV quickly. They connected TV to the internet, programmed accessories and showed me how everything worked. Great helpful and friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very honest review, I have had no issues at all with Geek squad, they are so helpful, they are communicative and really care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad conscientious and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. Patient and thorough. Although follow questions up a bit of a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and got it connected to myWi-Fi and my cable provider. Exterior installation under pool deck cover. I would have never attempted this myself. Good Luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new smart tv and the Geek Squad installed it. Great service and good product so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and Nick did a good job mounting my TV above the fire place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was prompt and knowledgeable . He got the TV put up and made sure everything was working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good. took away the old TV. I wish there would have been an option to install the wires in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complication TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was for an 85" Sony 4K TV and was installed in minutes by the Tech Squad. Thank you Miquel and Phil!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were first rate. They did a great job and set up our system exactly as we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team I believe was Shawn and another young man were excellent. I will be using them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nicely installed our new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed new tv, Apple TV and sound bar. They mounted TV above our fireplace just where we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and fast only downside is they left the wires and when asked they said they are not allowed to make a hole in wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display Setup & Mounting, up to 55” Tech was Professional and NEAT. Did a GREAT INSTALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and knowledgeable. They mounted and connected my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were on time, quick and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time. Called in advance to let me know he was on the way. he was well supplied with everything he needed, other than the mount that was required of me to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this. The guys that installed it were efficient, polite, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they go above and beyond....extremely helpful. didn't stop until everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. The team was prompt, polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, were friendly and courteous. They got the job done quickly and did the job well.

    I would recommend this to a friend