Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1250 Showing 24,981-25,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took the worry away of my 65-in TV falling off the wall like I've seen on some court TV shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job as usual, for the first time there was a young lady and she did a great iob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I’d recommend it to all friends and family i don’t know what I’d do without it to be completely honest. One of my best purchases at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attentive, careful, and very professional Geek Squad installation of a new TV wall mount and TV! Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and mounted my new LG 70" fla

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professional service performed by Dennis & Ivan. Extremely knowledgeable and helpful. A pleasure working with individuals who know exactly what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took down a tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and took down the tv that was previously installed a few years prior. Both were very professional and very nice and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful these guys came out, did the job in no

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy this was completed in a very timely manner & just before all this COVID19 lockout took place. Thank you Geek Squad!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Leland. Thanks for sharing this with us! We're glad everything went well especially before the quarantine! We appreciate the kind feedback. If you have any questions or need any further help, please let us know.

  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. The equipment was installed quickly and it is in great working condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is very friendly, and helpful. They set up my tv fast and showed me how to operate everything on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was quick and very knowledgeable about mounting TVs. I highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in and out - Record Time !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in, mounted my 85" TV, showed me how to use the remote and they were on their way !! They were the nicest people and did a FANTASTIC job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional and very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job. The guys know what they’re doing. Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 86 in LG television on my wall and hooked up a sound bar system they were very quick I am very thorough I'm in big-screen heaven thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete thorough job. Got everything attached up and running. Even did a little extra chore on another TV that was bugging me. He fixed it when Xfinity could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad comes through again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, helpful, and more than competent. We were totally satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Highly recommend.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time, were polite & got the TV installed in less than 30 minutes. I would give 10 stars if possible.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    TV Mounting Service was excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad agents mounted our new 65" Samsung Smart QLED TV to our bedroom wall. They did an excellent job, were quick, and took the empty box with them. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job and was informative. Very knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible Picture Quality on our TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and knowledgeable of TV details. Tried several settings for adjustment to no avail.

    I would recommend this to a friend