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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1252 Showing 25,021-25,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Agent installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent surveyed how our old television had been hung over the fireplace, and with a few minor adjustments, he had the new television up in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. Horizontally it is crooked by 1/2 inch called geek squad two weeks ago no return contact. Also they were going to program my controller and have not done that either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Tech was on time and very respectful of my home. I have always been happy with the service that Geek Squad provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly workers. failed to receive charger for the Roku remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A subcontractor installed my TV for Geek Squad. It included a sound bar & connection to AT&T UVerse. Physical installation is very professional but it took some coaching to get the UVerse connection right & they had difficulty setting up the UVerse remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were wonderful. They even gave us a mini-lesson on how to use the remote control for the tv. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and can hold our 75" tv very well. Needed professional install. Used bestbuy install service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, and moved a tv Mount and tv to a different room. They set my sound system and programmed remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go for an install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my house and installed my TV and Soundbar in record time! 100% recommend using them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Christain did a great job. Had to change mount somewhat do to bigger upgrade. Very professional. Love my total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs with precision and provided an excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad attached the mounting bracket to the wall, attached the 60" tv, and hooked it up to the cable box and DVD player. Also input the tv settings, and demonstrated features on the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in very professionally and installed the TV while not only cleaning as they went but insuring everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    col guys - know what's up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick work, clean guys, knew what they were doing. In and out in reasonable time. Arrived on time, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our 65" Vizio and had everything up & running in no time at all. They answered all questions we had and they cleaned up all packaging with them. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very informative. No need to ask questions as they anticipated all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must have…one never knows when they might need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the greatest. They have helped us with all our appliances, from washers and dryers to cell phones and tablets. We can't thank them enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't take chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV and it's worth it (it takes away all the stress and it puts the responsibility on Best Buy). They did a great job of aligning it and setting it up from A-Z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time inform you when they would be there took the time to explain how my television work very professional and courteous

    I would recommend this to a friend