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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1256 Showing 25,101-25,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    First time service purchaser, very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, efficient, and took the time to answer my questions without making me feel rushed. Big thanks to them! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A professional from beginning to end

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gentleman delivered and insralled the mount and tv and the mini cable box. He removed all the packing materials it was superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DrewJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh & Preston very professional & expert geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer rapor, better experience with Samsun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better experience with best buy, the technician had good customer relations. I enjoyed the service and I will 100 percent want to have business with them Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV over chimney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were very qualified and they mounted the TV within 2 hours. The price for the installation of $300.00 up front and then another $216.00 as the installation starts is a little exorbitant and I find it to be excessive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was really easy and the tech was really flexible with me being a little late to the appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation service. Got everything installed and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and courteous service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job mounting 3 TVs, connected everything & demonstrated how it all worked. The guys were efficient and courteous, I definitely recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and very knowledgeable, would definitely use geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dismounted 1 TV and moved it to MBR then remounted. They also mounted a new 77" tv. They were very professional, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do what I no longer can or want to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a thorough and neat job. The large screen is more of a challenge than I felt up to. The squad people really knew what they were doin with installation and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted new tv and removed old TV everything went well with no problems explained earphones would not work with TV had to return to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, knowledgeable and very polite. They checked every single detail of the installation of my TV Thank you so much for your help. God bless you, guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and answered all my questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and cleaned up everything afterwards. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond with 5 star service. Can’t say enough great things about Stephen and Noah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to my new home and installed 2 flat screen tvs. The were punctual, efficient and very cordial. I Have always had a positive experience when working with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flat screen and TV connected to an existing home entertainment center. The Geek squad insured that all aspects were functioning properly when the installation was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very accomodating. They could not have done a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad vs 77” LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks showed up and had the TV mounted and all devices connected really quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and masked for our protection and cleaned everything they touch the TV was at the correct and centered where we request....Excellent Service

    I would recommend this to a friend