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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1259 Showing 25,161-25,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service and friendly agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and mounted my tv and explained how everything works. Professional and nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Fast, efficient, and professional. Friendly and helpful installers. Love Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys (and girl ) were the best -replaced an exsisting tv -were in and out and done within an hour !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with the installation & service provided by the Total Tech team - Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DELIVERY AND INSTALLATION PROIDED BY GEEK SQUAD PRSONNEL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech service agent was excellent. Explained all aspects of wall mount, television and LG app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting/installing TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job mounting & installing the new TV. Great to work with, listened, professional, great communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed’s 8K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Very professional! They made some future recommendations that were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt in arrival and installation.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen worked together and got my T V working properly. You sent your best out. Made sure all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided five star service delivering my TV’s, installing the brackets and hiding the cables inside of the wall. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent installation. Prompt, efficient and very friendly. Took the time to go over the new TV operation and features and programmed TV and remotes. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 5 star because the second time Best Buy had to come out they corrected the mistake the first guys did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measure once and got it right. I know that they do this all the time but they also took the time to ask us where we wanted to tv on the wall. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mini set-up to Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the Google Mini so it connected to the Nest Thermostat correctly. Also, he tweaked some other settings that would make it easier to use the Google Home portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had no issues when installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geel Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was great. Friendly, worked quickly, neatly, and was done pretty fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to install, extra $140 charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to hang my 77inch tv. But they said they couldn’t use the tv bracket it came with and made me buy a new one the had in the truck for $140, which defeated the purpose of having a flat picture frame tv. I’m a total tech member so install was free, but the fact I had to buy another tv bracket was awful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected applicable devices. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad men did a great job in installing our 65" tv and syncing it in to our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the Best of the Best! Impressive customer satisfaction Team

    I would recommend this to a friend